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Customer Service Leasing Coordinator And...
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Candidate Information
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Title Customer service, leasing coordinator and representative.
Target Location US-NJ-Jersey City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Jersey City, NJ Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEProfessional SummaryResults-driven real estate agent with a proven career in new development leasing and residential client services. Reaching and exceeding company goals with extensive local market knowledge, along with strong agent relationships built within the brokerage community. Focused on leveraging my past experience to provide value and substance to a growing organization.SkillsMicrosoft Office Suite & Google SuiteI Love Leasing, Yardi, On-Site.com, REOBi-lingual Spanish & EnglishLasting agent & client relationshipsDedicated team playerAppointment setting & time managementWork HistoryLeasing Associate (Sven) and (EOS), 12/2021 to Current Durst Organization  New York, NYManaged lead inquires from resident renewals to new clients Scheduled and provided property tours to all clients and broker clients as well Handled all applications and processed all deals. Gathered all documents needed to finalize approval Discussed renewal options with residents and reassured them of our value to keep tenant retention ratio Collaborated with leasing director on pricing, marketing, and concession strategies Worked closely with my existing broker network and established new relationships in the community to increase activityConducted broker office tours to 20+ agent groups at a time Collaborated with property management to respond and resolve current tenant issues Leasing Agent (Kips Bay Court), 02/2019 to 08/2021 Beam Living  New York, NYSuccessfully leased apartments across a three building community with over 800 units Generated leads through agent/broker reach outManaged pre-set appointments set by a call-centerResolved closing obstacles by working with vendors; Obligo, Insurent, & The Guarantors Partnered with short-term living companies; Blueground & Zeus Living Analyzed market conditions and researched comparable buildings to assist management in determining pricing and incentive offeringsDrafted riders and lease agreements using internal and third party software tools Worked closely with all departments in property management to ensure the best tenant experience post lease signing through renewalsLeasing Associate (Jackson Park LIC), 04/2018 to 11/2018 Citi Habitats New Development  New York, NYManaged broker and client relations throughout the rental process Averaged 35-40 closed lease transactions per month Conducted building and amenities tours on an individual and group basis Established strong relationships with outside agents from various brokerages to encourage repeat business Utilized CRM (Yardi) for client document preparation Drafted leases and coordinated the closing procedures Educated myself on competitors pricing, availability and incentives Worked with the on-site team to facilitate a smooth client experience Licensed Leasing Representative(507 West Chelsea & Tower 28), 09/2017 to 03/2018 MNS, Real Impact Real Estate  New York, NYWorking within a team environment, completed lease-ups for the cities most prominent developers Provided building tours highlighting the development, it's amenities and surrounding neighborhood Used CRM to follow up with brokers and clientsOrganized Excel sheet used for management stacking reports Tracked building marketing on various web platforms to ensure proper advertising policies Informed management of any quality control issues within apartments and buildings Maintained knowledge of competitors inventory and incentives Licensed Leasing Representative (StuyTown), 05/2017 to 09/2017 Stuyvesant Town  New York, NYEngaged with 80+ leads per week via phone,email and walk-ins Exceeded managements goals closing an average 40+ clients per month Scheduled multiple client tours each dayMaintained a follow-up system through the use of a CRM to secure referrals and track lead conversion Reviewed leases and financial terms of the transaction with clients Managed heavy flow of paperwork and cooperated with the accounting department on invoicing Followed up post-closing to ensure smooth and seamless move-ins Licensed Real Estate Sales Agent, 01/2014 to 05/2017 Citi Habitats  New York, NYSuccessfully initiated, managed and grew a sustainable real estate business within one of New York city's top brokerage firms.Consistent top 10 producer monthly in GCI office-wide Developed and implemented self-marketing and branding campaigns to generate internet driven leads. Cold called condo, co-op and building owners to gain exclusives for both sales and rentals. Performed buyer, seller and renter consultations to determine their motivating factors and identify the decision makers to the purchase.Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.Conducted open houses and broker functions to drive business to exclusive listings. Used various CRM's to maintain a strong referral network. ReferencesAvailable upon request

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