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Security Officer-Titan Security GroupChicago ILJune Street Address  -January 20231.Bag Checks & Body Scans2.Answer Questions3.Give Directions4.Observe and ReportCustomer Service Representative-Thomas L Cardella and AssociatesOttumwa IowaJuly 2018-March 2019 Maintained up-to-date knowledge of customer accounts Explained products and benefits Resolved payment and order disputes Provided excellent technical support Provided assistance to clients Answered phone and assisted customers with changes Confirmed payments, refunds, etc.