Candidate Information Name Available: Register for Free Title Customer Service Administrative Assistant Target Location US-MD-Reisterstown Email Available with paid plan Phone Available with paid plan

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EXPERIENCECostco Warehouse, Owings Mills, MD  Hearing AidTechnicianJULY 2018 - NOVEMBER 2021Scheduled appointments, updated demographies and checked in members by usingSycle audiology practice management software. Converted physical documents intoelectronic files by scanning and faxing in a timely manner, Managed in storeinventory and notified the auditor of any discrepancies. Maintained a neat,welcoming clinic and stocked marketing materials,TJ Maxx, Waldorf, MD  Sales AssociateMARCH 2017 -JULY 2018Greeted all customers with asmile and made sure all oftheir needs were met.Demonstrated outstanding customer service and sales techniques while stockingand organizing the sales floor with merchandise, Helped to close shift in all areas ofthe store to ensure readiness for the next day.Maryland General Assembly Federal AviationAdministration, Annapolis, MD  Administrative Assistantsi 1997 - MAY 2001Aided executives in staff capacity by coordinating office services. Studiedmanagement methods and improved workflow, simplified reporting proceduresand implemented cost reductions. Analyzed recordkeeping systems, forms contol,office layout, personnel requirements, budgetary requirements, and performancestandards to create new systems and revise established procedures. Supervised andmanaged six employees while handling transfers and terminations. Planned andmanaged new hire interviews, training and orientation. Prepared annual andbudget reports.Snow White Cleaners (family owned), Annapolis, MD
Assistant ManagerSeptember 1983 September 1997Supervised the personnel office operations. Reviewed personnel files. Updatedtraining records. Trained new hires Maintained payment recelpts and accountingrecords. Monitored employee payroll and schedules.FeWaldorf, MD 20602PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSLeadershipOffice managementMarketingBookkeeping and accountingMicrosoft 365QuickbooksCustomer serviceData entryAWARDSManagement Techniques andProcedures CoursecertificationProfessional CareerDevelopment certificationEDUCATIONAssociate Degree in BusinessManagement, AshworthCollegeCertified and GeriatricNursing AssistantCertified Medical BillingsSpecialist