Candidate Information Title Customer Service Call Center Target Location US-FL-Bradenton Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Call Center Tampa, FL Customer Service Call Center Tampa, FL Call Center Customer Service Lakeland, FL Customer Service Call Center Wesley Chapel, FL Customer Service Call Center Brandon, FL Customer Service Call Center North Port, FL Customer Service Call Center, retailing, stocking, hard working. Lakeland, FL

CONTACTSarasota, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYA highly motivated professionalseeking a Remote Customer Servicerole, using my excellent interpersonaland problem-solving skills to deliverexcellent service and proactivecustomer resolution. Driven toimplement ecient customer serviceprocesses, streamline customersupport, and devise innovativesolutions for customer inquiries.Committed to driving customersatisfaction and bottom-line growthfor the organization.SKILLS Empathy Technical Troubleshooting De-Escalation Techniques Problem-solving abilities Computer Prociency Active Listening Data Entry Multitasking Time Management Positive AttitudeKENNETH KRUPOWIESREMOTE CUSTOMER SERVICEEXPERIENCECustomer Service Agent Padcare, Inc - Cicero, NY01/2023 - 02/2024Processed successful enrollments and sales of pet recovery services and products Updated and maintained customer accounts for pet records Aided in the return of lost pets by handling lost and found reports daily Provided quality support to pet parents via telephone by answering general questions and assisting them with resolving their issuesCustomer Service Representative TriNet - Marietta, GA 02/2021 - 01/2023Improved customer satisfaction by eectively communicating with customers as a representative for IKEA, resulting in an increase in customer loyalty and retention ratesHandled escalated customer issues professionally as a Tier 2 representative by listening carefully to the needs of each individual customer before oering appropriate solutionsMaintained knowledge of company products to provide helpful suggestions and recommendations to customersExecuted orders, returns, and exchanges in an accurate and ecient mannerCustomer Care Representative Amazon.Com - Atlanta, GA 09/2015 - 01/2016Demonstrated strong communication skills to interact with customers via phone, email and online chatProvided guidance on account management, payment processing, order tracking, and return policyRecorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions Presented detailed information about Amazon products and services Customer Service Agent Convergys - Lake Mary, FL02/2006 - 02/2015Assisted a high volume of customers daily with cable service inquiries such as current products, services, pricing, and promotionsOptimized TV service eciency by accurately troubleshooting cable box issues, resulting in higher customer satisfaction scoresResolved billing questions, set up new services, and upgraded/downgraded services