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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-FL-Micco
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Administrative AssistantSebastian, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI would like to obtain a position for a company that I can contribute my skills to and grow with. I am very self motivated, dependable and pride myself on Customer service. I work well with others or independently. I am eager to continue my career in the home improvement/services field. Authorized to work in the US for any employerWork ExperienceOffice Administrator/WX ManagerHomeWorks Energy, Inc - Woburn, MAMarch 2022 to Present Inputting job reports into our CRM Facilitating the fixing of invoicing fails between the invoicing team and field management team Processing customer checks Processing payroll Salesforce Submitting documents to HR and Finance Updating shared tracking documents Ordering office materials Other responsibilities that may be assigned to improve the function of the office Administrative AssistantBuilding Professionals Inc - Westford, MAJuly 2019 to September 2020Provided administrative support to Business Manager and Project Management team including: Assist in Client Relationship Management and Marketing related tasks Answer phone calls and support visitors Manage calendar by scheduling and confirming appointments Receive and record deliveries Complete miscellaneous projects and tasks assigned Supports team by performing tasks related to organization and strong communication Create work orders Invoices AP/AR Carries out administrative duties such as filing, typing, data entry, copying, binding, scanning, etc. Create and maintain client folders Assist in preparation of contracts, estimates and building permits Prepare Purchase Orders for Subcontractors Maintain Certificate of Insurance records Scan/print documents as needed QuickBooks All other general office administrative tasks Scheduled appointments Managed incoming and outgoing mailSecretary/Administrative AssistantP.Catalano Construction - Westford, MAFebruary 2017 to March 2018My job duties included customer/client reception, vendor liaison actions, basic accounting, contract management, human resources. Additionally responsible for accounts payable actions.Applied advanced critical thinking skills in a stressful working environment where multi-task skills were essential, and top performance levels wereabsolutely required.Ensured strict confidentiality regarding all business and client matters. Authored, maintained, and distributed a myriad of financial and production reports including cash flow reports, invoices, purchase orders, contracts, vendor, and job files.Ensured production agendas remained on track and within projected guidelines.Conducted research using internet and other resources in order to accommodate specific project needs. Daily upkeep of all general office duties.WaitressFirehouse Restaurant - Tyngsboro, MAFebruary 2004 to June 2007My job entitled taking orders, serving customers, take-out orders, and answering telephones. Patient Service RepRegistration Co - Lowell, MAJune 2001 to May 2003My duties included patient registration(entering demographics, visit, and insurance information); Insurance verification; answering multi-linetelephones; contacting Dr's offices and Insurance companies for patient information; customer service; co-payment collections; typing documents, letters, and memos; sorting, filing, and faxing records; along with other office or clerical work. Working here I learned the of prioritizing duties and multitasking. I worked in several fast paced departments and gained the ability to finish tasks quickly and efficiently. HostessChili's Restaurant - Nashua, NHOctober 2000 to March 2001My main duties were to greet and seat customers. I also answered the telephones, took takeout orders and kept the entrances clean.EducationDiploma in GeneralTyngsboro High School - Tyngsboro, MAJune 2001Skills customer service (10+ years) Microsoft Office (10+ years) Attention to detail (10+ years) Interpersonal/Communication skills (10+ years) Internet Research (10+ years) Data Entry Filing Microsoft Word Organizational Skills Outlook Receptionist Scheduling Billing Microsoft Customer Service Skills Clerical Management Administrative Assistant MS Office Word Payroll QuickBooks Word Processing Insurance Verification Accounts Payable Contract Management Accounts Receivable Office Management Microsoft Excel Microsoft Powerpoint Microsoft Outlook Personal Assistant Experience Project Management Bookkeeping Proofreading Phone etiquette Customer relationship management Calendar management Construction HVAC Office experience Front desk Typing Communication skills Clerical experienceAssessmentsScheduling  ProficientMarch 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientOffice manager  ProficientSeptember 2021Scheduling and budgetingFull results: ProficientCustomer service  ProficientOctober 2021Identifying and resolving common customer issuesFull results: ProficientBookkeeping  ProficientSeptember 2021Calculating and determining the accuracy of financial data Full results: ProficientCustomer focus & orientation  ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientFiling & organization  ProficientOctober 2021Arranging and managing information or materials using a set of rules Full results: ProficientVerbal communication  ProficientSeptember 2021Speaking clearly, correctly, and conciselyFull results: ProficientSpreadsheets with Microsoft Excel  ProficientFebruary 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientWritten communication  ProficientOctober 2021Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientManaging accounts in QuickBooks  ProficientOctober 2021Using QuickBooks software to manage business financials Full results: ProficientData entry: Attention to detail  ProficientOctober 2021Maintaining data integrity by detecting errorsFull results: ProficientCall center customer service  ProficientSeptember 2021Demonstrating customer service skills in a call center setting Full results: ProficientAdministrative support professional fit  Proficient September 2021Measures the traits that are important for successful administrative support professionals Full results: ProficientWorking with MS Word documents  ProficientSeptember 2021Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientAdministrative assistant/receptionist  Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientSpreadsheets with Microsoft Excel  ProficientSeptember 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAttention to detail  ProficientOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLSSalesforceIntermediateQuickbooksIntermediateMicrosoft Word and ExcelExpertMedical TerminologyIntermediateInternet ResearchExpertExcellent customer serviceExpert

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