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Candidate Information
Title Home Depot Customer Engagement
Target Location US-NC-Fayetteville
Email Available with paid plan
Phone Available with paid plan
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L E SL IE L A IN ST A R N E RPHONE NUMBER AVAILABLE  EMAIL AVAILABLEFayetteville, NC Street Address
SALES AND SKINCARE PROFESSIONALExperienced professional with a diverse background in sales, skincare, and finance. Proven track record in achieving sales targets, promoting exclusive products/services, and ensuring financial stability. Recognized for top performance in converting leads to sales at The Home Depot. Skilled in customer engagement, regulatory compliance, and strategic financial management. Certified in esthetics, cosmetology, and various wellness modalities. Dedicated to delivering exceptional results and making meaningful contributions in any professional setting.Adaptability and Learning Agility Entrepreneurial SpiritSTRENGTHS AND EXPERTISEHolistic Wellness Leadership and Team CollaborationSales Excellence Strategic Financial PlanningCommunication and Presentation SkillsProblem-Solving and Decision-MakingCustomer EngagementThe Home Depot Project SpecialistPROFESSIONAL EXPERIENCEMarch 2021 - December 2021Orchestrated the successful execution of numerous high-impact projects within Home Depot stores, ensuring alignment with corporate objectives and delivering exceptional results.Utilized project management methodologies to plan, coordinate, and oversee all aspects of project implementation, including scheduling, resource allocation, and risk mitigation.Collaborated cross-functionally with store leadership, department managers, and external vendors to define project scope, objectives, and timelines, fostering a collaborative and results- driven work environment.Led project teams through effective communication, motivation, and task delegation, optimizing team performance and productivity.All American Gutter Protection Sales ConsultantDecember 2017 - March 2021Demonstrated products at various Home Shows, providing clear and enthusiastic information to select audiences.Achieved a 67% conversion rate of consumers purchasing demonstrated products. Consulted with clients to create personalized treatment plans.Assisted doctors with patient treatment plans pre-surgery. Conducted all pre and post-op follow-up assessments with clients.Provided beneficial skincare products and maintained relationships with vendors. Conducted outbound marketing calls and secured payments from clients.Dr. Stieg Plastic SurgerySales Associate and Medical EstheticianJune 2014 - May 2017Collaborated with physicians to assess patients' conditions and provide recommendations for treatment plans prior to surgery.Conducted client consultations to develop personalized treatment plans tailored to individual needs and goals.Delivered comprehensive pre and post-operative assessments to ensure optimal outcomes and client satisfaction.Recommended and provided high-quality skincare products to enhance treatment efficacy and promote skin health.Executed outbound marketing calls to engage prospective clients and promote services effectively. Cultivated and maintained strong relationships with vendors to ensure timely product availability and favorable terms.Facilitated payment processing and ensured timely receipt of payments from clients, optimizing revenue generation and financial operations.The Beauty Spot March 2009 - May 2013OwnerDesigned and curated a diverse range of skincare treatments and services tailored to individual client needs, ensuring personalized experiences and optimal results.Managed all aspects of financial planning and budgeting, optimizing revenue streams and controlling costs to achieve sustainable growth and profitability.Maintained compliance with industry regulations and standards, upholding a commitment to safety, hygiene, and ethical business practices.Fostered a welcoming and tranquil environment within the spa, promoting relaxation, wellness, and self-care as integral components of the client experience.Cultivated a loyal client base through personalized consultations, attentive service, and ongoing client education, fostering long-term relationships and repeat business.Star Erectors, Inc Company Financial OfficerMarch 2003 - June 2011Directed all financial operations, including budgeting, forecasting, and financial reporting, to drive profitability and optimize resource utilization.Developed and executed strategic financial plans, aligning financial goals with the company's long- term objectives and market dynamics.Collaborated with cross-functional teams to optimize operational efficiencies, streamline processes, and drive cost savings initiatives.Represented the company in financial negotiations, contracts, and business partnerships, negotiating favorable terms and ensuring mutually beneficial outcomes.EDUCATION AND CERTIFICATIONSMedical Arts & Massage School2005Esthetics DiplomaFayetteville Community CollegeCosmetology License1989

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