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Click here or scroll down to respond to this candidateCandidate's Name
Smithville, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceShift LeadSweet Tea Cafe-Smithville, TNAugust 2024 to Present Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience Handled cash transactions accurately while following company policies regarding cash handling proceduresTeacher AssistantDekalb Co. Board of Education-Smithville, TNNovember 2020 to May 2024Helping & assisting with preschool aged children, most with learning or physical disabilities. Cleaning & sanitizing our classroom.Cashier/HostessSinger's Landing, LLC-Smithville, TNJuly 2023 to November 2023Take guests orders.Process payments.Attend to guests as needed.Admissions RepresentativeAscensionOctober 2020 to February 2021Admitting patients in the emergency room. Submitting the personal information, as well as their insurance information & receiving payments for services. Answering phone calls & directing phone calls to proper department.Department managerWalmartApril 2016 to June 2020Maintaining the sporting goods department. Ensuring freight is put out correctly. Making merchandise easily accessible for customers. Changing displays as needed for current seasons. Ensuring merchandise is being ordered & received. Keeping counts on merchandise on the sales floor, as well as, the backroom. Customer service managerWalmartAugust 2013 to April 2016Maintaining the front-end, i.e. cash registers, customer service, courtesy associates. Handling money that is needed for cashiers, as well as, customers. Ensuring the cash registers come up correctly, & properly auditing cash registers. Ensuring customers are taken care of efficiently, as well as, effectively. Leading the front-end team with the utmost respect to the associates, but most importantly the customers. Customer service associateWalmartMarch 2012 to August 2013Processing returns as seen fit, as well as, sending\/receiving MoneyGrams\/Walmart to Walmart for customers. Also, doing bill payment through money gram. Processing money orders, & answering phones to make sure customers are directed to the department in which they are in need of. CashierWalmartFebruary 2012 to March 2012Running cash register.Overnight cashierWalmartSeptember 2011 to February 2012Running a cash register, as well as, stocking freight. Overnight stockerWalmart in Smithville-Smithville, TNApril 2010 to September 2010Ensuring freight is being placed in proper location to ensure it is accessible & visible to customers. Trained on a telethon.EducationHigh school diplomaDekalb Co. High SchoolAugust 2004 to May 2008Skills Customer Service (10+ years) Merchandising (6 years) Store Management Experience (5 years) Cash Handling (10+ years) Freight Experience (10+ years) Retail Management (6 years) Retail Sales (10+ years) Inventory Control (9 years) Pricing (4 years) Management (5 years) Sales (10+ years) Childcare (3 years) Special Education (3 years) Classroom Management (3 years) Autism Experience (3 years) Preschool experience (3 years) Experience Working With Students (3 years) Basic math (10+ years) Animal handling Animal care Pet care Organizational skills Time management Communication skills Customer support Microsoft Excel Microsoft Office Administrative experience QuickBooks Computer skills Microsoft Powerpoint Office experience Clerical experience Multi-line phone systems Supervising experience Medical terminology EMR systems Patient careCertifications and LicensesWalmart AcademyJune 2017 to PresentSuperb customer service skills, as well as, leadership skills, merchandising skills & cash handling skills. CPR CertificationRestraint trainingJuly 2023 to July 2024Assessing situations with typically aggressive children, & knowing when to use proper restraining techniques.First Aid CertificationDriver's LicenseAssessmentsCleaner fit ProficientSeptember 2022Measures the traits that are important for successful cleaners Full results: ProficientProtecting patient privacy ProficientJune 2024Understanding privacy rules and regulations associated with patient records Full results: ProficientMedical receptionist skills ProficientJune 2024Managing physician schedules and maintaining accurate patient records Full results: ProficientCustomer service ProficientOctober 2021Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation ProficientApril 2024Responding to customer situations with sensitivity Full results: ProficientManagement & leadership skills: Impact & influence Proficient May 2024Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientFiling & organization ProficientAugust 2024Arranging and managing information or materials using a set of rules Full results: ProficientRetail customer service ProficientAugust 2024Responding to customer situations in a retail setting Full results: ProficientAdministrative assistant/receptionist Proficient June 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability ProficientMay 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientDelivery driver ProficientSeptember 2022Interpreting instructions or signs and solving problems Full results: ProficientSpreadsheets with Microsoft Excel ProficientMarch 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientWork style: Reliability ProficientMay 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSales skills ProficientJune 2024Influencing and negotiating with customersFull results: ProficientBuilding relationships for childcare providers Proficient July 2021Building positive and productive relationships with families of children ages 03 Full results: ProficientAttention to detail ProficientMarch 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientEarly childhood development ProficientJuly 2021Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientAdministrative assistant/receptionist Proficient March 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientFront desk agent (hotel) ProficientApril 2024Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientCustomer service ProficientMarch 2023Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientApril 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientFood service: Customer situations ProficientJuly 2024Identifying and addressing customer needs in a food service setting Full results: ProficientCustomer focus & orientation ProficientOctober 2021Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
