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Staten IslandCell: PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ProfileHighly focused with a passion for helping meet client needs. Proficient at analyzing and resolving critical concerns using established procedures. Consistently received increased responsibilities under minimal supervision. Able to efficiently complete multiple high-volume tasks / projects with thorough accuracy. Seeking a role where I can continue to provide effective solutions while improving organizational productivity and profitability.ExperienceBed Bath and Beyond 2020 2023Sales Associate / Merchandise & Stock Administration Staten Island, NYUnder minimal supervision, consistently safeguarded monthly sales targets and purchase transactions were on target and recorded on the companyb database.Self-reliant and enthusiastic, helped cross-train new employees and taught them various skills.Utilized initiative, discretion, and judgment to resolve all POS and customer service-related issues.Provided leadership in high stress situations, ensuring successful team building.Proficient in handling complex customer service issues using established processes and procedures.Determined to utilize and implement all acquired knowledge and skills for working efficiently towards company goals. Versatile & adaptive.Blue Lagoon Leisure & Amenities 2021 - 2024Facilities Management / Certified Lifeguard Staten Island, NYProvided high-quality exceptional customer service, organizational and interpersonal skills.Demonstrated ability to lead a team with clarity and confidence ensuring client satisfaction.Assisted Manager with administrative work, including but not limited to finances and training new hires.Planned, lead and implemented invigorating & relaxing recreational experiences.Oversaw patrons and personnel safety within the facility and all recreational and swimming areas.Villamonte Restaurant 2019 - 2020Garcon / House Management Staten Island, NYSpecialized in Front and back of house responsibilities.Results driven and dedicated professional with the ability to meet company goals in a timely manner.Dependable team player with highly productive and efficient organizational skills.Maintained responsible and reliable work ethic in all positions placed.Performed a wide variety of BOH & FOH duties requiring analysis and attention to detail.Specialized in POS software support owing to strong education in computer science.Ensured quality control and maintained a high standard of food service and customer satisfaction.EducationCSI COLLEGE OF STATEN ISLAND 2023 Present( Bachelors Degree expected graduation year 2027 ) New York, NYTOTTENVILLE HIGH SCHOOL 2019 - 2023High School diploma Staten Island, NYTechnical SkillsAbundant PC expertise. Microsoft Outlook, Word, Excel, Adobe Acrobat, PowerPoint, Team viewer and Various other Software programs. CPR, Lifeguard and AED Certified. intermediate in Spanish. |