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Click here or scroll down to respond to this candidateCandidate's Name
PROFESSIONAL SUMMARYOrganized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Energetic with strong written and oral communication skills. Trained and experienced to handle high-volumed calls, resolve problem-solving complaints and handle in a professional manner. Detail oriented with strong work ethic, self-motivated, team player with people skills.EDUCATIONCertified/Diploma, Medical aaims Examination, 06/1995 Kane Business Institute - Cherry Hill, NJHigh School Diploma, 06/1982 Shawnee High School - Medford, NJWORK HISTORYCapp 2, 11/2021 to Current Wabnart - L.anoka Harbor, NJVerified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.Unloaded deliveries from trucks in prompt fashion.Verified incoming products and checked delivery totals to keep system records current and accurate.Disposed of damaged or defective items or coordinated returns to vendors for covered items.Transported merchandise pallets to move in warehouse.Customer Service Associate, 05/2011 to 01/2020 Wawa --0960 - Mount Laurel, NJHelped large volume of customers every day with positive attitude and focus on customer satisfaction.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.Developed community reputation through commitment to customer satisfaction and strong client relationships. Medical Biller/Health Care Examiner, 03/1995 to 03/1998South Jersey Radiology- Voorhees, NJ*Insurance billing*Patient relations,*ICD-9/CPT coding*Accounts receivable*Closed end of day batches*Prepared deposit slipsHandled incoming calls, pulled up patients accounts and discussed any billing problems, helped them with their referrals, noted their accounts when they called in. Help them resolve any issues they were having and never hung up until they were satisfied. I was responsible tor accounts receivable and closing end of the day batches.Administrative Secretary/Data Entry Clerk, 04/1998 to 01/2002 Kci Insurance Agency - Marlton, NJAnswered high volume incoming calls, greet customers, handled all requests for certificates of insurance for our insureds, ran MVR's, handled outgoing and overnights.Handled incoming, first reports that came in through out the day.Performed administrative duties for COO and President of the company.Performed clerical duties for CSR's and Sales Producers.Managed all departments in an atmosphere where accuracy and the ability to follow detailed orders is critical.CONTACTAddress: West Creek, NJ 08092Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESKILLSData AccuracyActive ListeningCustomer RelationsCritical ThinkingOffice Equipment ProficiencyMoney Handling AbilitiesManaging Multiple TasksPOS Systems and Ordering PlatformsData EntryMicrosoft OfficeClaims Appeal ProceduresInsurance ProcessingMicrosoft WordHandheld Scanners |
