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Title Customer Service Long-Term Care
Target Location US-NJ-Willingboro
Email Available with paid plan
Phone Available with paid plan
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BWCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Willingboro, NJ Street Address
SummaryHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry- level opportunities to enhance abilities while contributing to company growth. Skills Collaboration Fundraising Negotiation Program Development Customer Service Schedule Management Recordkeeping skills Leadership Giving ConstructiveFeedback Safety processes andproceduresExperienceVoorhees Care and Rehabilitation Center Voorhees, NJActivities Aide07/2022 - 03/2024 Assisted with the planning andimplementation of daily activities forresidents in long-term care facility. Organized and facilitated groupgames, outings, and other recreationalactivities. Provided one-on-one support toresidents who needed extra assistanceparticipating in activities. Developed monthly activity calendarsfor residents. Encouraged resident participation inarts and crafts projects. Supervised field trips to localattractions and destinations. Conducted special events such asholiday parties and birthdaycelebrations. Maintained a clean, safe environmentfor all participants during activities. Provided emotional support toresidents when needed. Facilitated discussions among groupsof elderly individuals on topics such ascurrent events or health matters. Created individualized activity planstailored to meet the needs of eachresident's physical abilities andinterests. Participated in regular meetings withother staff members to discussprogress of programs and servicesoffered by the facility. Assisted with mobility tasks such astransferring residents fromwheelchairs to beds or chairs asneeded. Reported any changes in residentbehavior or attitude towards specifictasks or programs immediately tosupervisor or nursing staff. Assisted residents with developingand maintaining positive social skills,mental aptitude, confidence and stronginterpersonal connections. Kept activities spaces organized, cleanand tidy. Coordinated musical guests, moviesand other types of residententertainment. Updated facility schedule and relatedrecords. Organized special trips for residentsand accompanied groups throughouteach excursion. Helped residents participate inactivities with basic and advancedmobility support.Amazon Burlington, NJWarehouse Worker03/2020 - 12/2021 Maintained stock levels in accordancewith company policies. Received and tracked incominginventory shipments. Organized warehouse space forefficient storage of products. Operated scanners, computers, andother equipment to track orders. Packaged items carefully usingprotective materials like bubble wrapor foam sheets. Investigated any reported problemsregarding shipping errors or damages. Directed items according toestablished routing schemes usingcomputer-controlled keyboards andscanning equipment to assist mail-sorting processes.H&M Warehouse Burlington, NJWarehouse Worker04/2018 - 07/2019 Maintained stock levels in accordancewith company policies. Received and tracked incominginventory shipments. Organized warehouse space forefficient storage of products. Operated scanners, computers, andother equipment to track orders. Packaged items carefully usingprotective materials like bubble wrapor foam sheets. Investigated any reported problemsregarding shipping errors or damages. Used pallet jacks to move items to andfrom warehouse locations. Moved large and bulky itemsmanually or with pallet jacks orforklifts.Cashier Customer Service Willingboro, NJHardees 10/2017 - 03/2018 Promoted high customer satisfactionby resolving problems withknowledgeable and friendly service. Contributed innovative ideas andsolutions to enhance team performanceand outcomes. Worked successfully with diversegroup of coworkers to accomplishgoals and address issues related to ourproducts and services. Approached customers and engaged inconversation through use of effectiveinterpersonal and people skills.Education and TrainingJolie Health And Beauty Academy - Cherry Hill Cherry Hill, NJAssociate of Arts in Esthetician 01/2020 Willingboro High School Willingboro, NJHigh School Diploma06/2018

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