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Click here or scroll down to respond to this candidateCandidate's Name
Oak Forest, IL Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYStrategic-thinking Human Resources Professional with extensive track record of success and a passion for helping companies succeed. Equipped with a proven ability to both build HR departments from the ground up from document formation and HRIS Implementation, to employee training and development and work with existing department framework to improve processes and HR Operations. Collaborative team-player with the capacity to foster meaningful relationships and lead others. I have an extensive track record in collaborating with 28 Fortune 500 companies to conduct comprehensive analyses of their Human Resources Operations, with the successful goal of enhancing overall effectiveness."SKILLSStrategic PlanningLeadershipEmployee RelationsTalent Acquisition, Training, Management and retentionOrganizational DevelopementChange ManagementData AnalysisCommunicationEXPERIENCEFEBRUARY 2024Director of PeopleClarity Clinic Chicago, ILLed all aspects of Human Resources function, overseeing a team of HR professionals and managing HR operations for 285 employees across multiple departments and locationsDesigned and implemented comprehensive employee development programs, including training, performance management, and career progression initiatives, leading to slowed turnover and improved employee retention by 15%Investigated and corrected pre-existing employee relations issues, instituting proactive processes to prevent the reoccurrence of these conflictsManaged compensation and benefits programs, including salary benchmarking, bonus structures, and employee wellness initiatives, enhancing overall employee satisfaction and engagement and reducing the time it would take to complete these tasks each year by over 75%Created and executed multiple audits to identify and rectify issues related to employee data integrity and compliance with labor laws and policies.Created new custom fields within HRIS system to allow for better sorting and categorizing of employees for report purposes and merit raises processes.Collaborated as part of the Senior Leadership Committee to provide strategic guidance on organizational development, workforce planning, and succession planning initiativesJUNE 2021-NOVEMBER 2023Senior Director of Human Resources - Employee Resource CenterAmazon Joliet, ILTraveled to different Amazon facilities throughout the US to review practices and put plans in place for improvement. Oversight of a dedicated team, encompassing the management of payroll corrections for Amazon employees across North America.Changed the inter-workings of the Employee Resource Center by simplifying processes and cutting even the most complicated case process time by halfRan both escalations and engagements teams to both give the complicated cases closure within 72 hours down from 150 hours and keep my team engaged in the processImplemented a feedback loop to gather employee input on policies and make adjustments for different marketsEstablished a clear communication plan to disseminate policy changes and updates to all EmployeesConducted a skills gap analysis to identify specific training needs across different organizational levels from entry level to senior levelConducted a thorough analysis of existing HR processes and identify areas for improvementDeveloped a strategic plan with key performance indicators (KPIs) to measure the success of process improvementsLed Diversity, Equity, and Inclusion (DEI) teams focused on fostering global acceptanceFull administration of benefit systems, execution of leave of absence protocols, management of financial benefits, facilitation of orientations, coordination of training initiatives, comprehensive involvement in full lifecycle recruiting, active participation in various projects, and the development of Standard Operating Procedures (SOPs)Proficiently navigated a diverse array of over a dozen programs to ensure seamless fulfillment of all employee requirements, consistently maintaining impeccable performance metricsManaged 19 HR Managers, 5 Directors and 2 Senior Directors while actively training them to move into more senior rolesAUGUST 2010-FEBRUARY 2024Strategic HR ConsultantSelf Employed RemoteStrategic Compensation and Total Rewards in which I developed and executed comprehensive compensation strategies aligned with organizational objectives to attract and retain top talent.Managed and optimized employee benefits programs as part of the compensation package, ensuring alignment with employee needs and corporate goalsOversaw compliance with regulatory requirements governing benefitsDesigned and managed performance-based pay systems, linking compensation to individual and team achievementsEstablished measurable performance metrics for fair and transparent evaluation improving performance by 25% year after yearUtilized data analytics to inform compensation decisions, ensuring a data-driven approachEstablished training programs to enhance employee awareness of policies and procedures resulting in reduction in errors of over 45%Led the establishment of thriving HR departments across 204 union and non-union companies spanning diverse industries, encompassing healthcare, automotive manufacturing, truck manufacturing, food and drug manufacturing, heavy machinery, HVAC, and warehousingLeading Talent Acquisition efforts to both find high quality candidates and also train others how to find them as well by improving training techniques, fostering a better company culture, reducing turnover, and selecting the best HRIS and ATS for the organizationResearched, selected, and implemented an advanced HRIS system that meets the organization's specific needsRegularly assessed the effectiveness of training programs through post-training evaluations and adjust content as neededDeveloped and created employee handbooks with multimedia elements for enhanced accessibilityIdentify critical positions and create detailed job profiles outlining required tasks and competenciesImplemented key talent assessment tools to evaluate high-potential employees for key rolesDeveloped customized training and development plans for identified successors, including mentorship opportunitiesDeveloped employee recognition programs to acknowledge and reward outstanding performanceEstablished and operationalized multiple Human Resources departments for both startup enterprises and expanding organizationsSupported multiple companies in HRIS implementation and change for companies with over 12,000 people.NOVEMBER 2020-MAY 2021Site Operations Manager/ HR Manager (6 Month Contract)SBM Management Services, LP Indianapolis, INDirected a large team of employees to clean and disinfect 19 drug manufacturing buildings for Eli LillyEnsured proper processing of medications and strict compliance with cleaning protocolConducted weekly safety training, recruited new talent, administered audits, and drafted regular reportsCollaborated with all levels of staff and managementCreated employee handbooks with multimedia elements for enhanced accessibilityImplemented a 360-degree feedback system to gather input from peers, subordinates, and supervisorsProvided resources for employees to create and manage their development plans based on performance reviewsRevamped the site operations department and restored relationships between SBM and Eli Lilly to expand a contract that the company was in danger of losingSuccessfully managed buildings and staff numbering fivefold beyond any predecessorWorked directly with the Union Stewards to hand in hand negotiate terms that would satisfy all involved parties.OCTOBER 2010-NOVEMBER 2020Senior Director Human Resources OperationsPyro's Computer Repair Indianapolis, INBuilt the entire HR department and recruited talent to expand the company from two employees to 250Oversaw all aspects of human resources including talent acquisition, payroll and benefitsRepresented organization at industry events, networking with potential partners and clients.Train managers on performance evaluation best practices, emphasizing constructive feedback and goal-settingAchieved less than 2% turnover across eight years.Created and implemented budgets, monitoring expenses to control costs.EDUCATIONMaster in Business Administration - Management & OperationsKaplan University, Indianapolis, INMarch 2015Bachelor in PsychologyUniversity of Indianapolis, Indianapolis, INMay 2007WEBSITE, PORTFOLIO AND PROFILEShttps://LINKEDIN LINK AVAILABLEACCOMPLISHMENTSGuided numerous human resources departments to success through problem solving issues such as setting up ADA/FMLA administration policies, implementing benefit administration systems, investigation processes for workers compensation cases and streamlining STD, LTD and Return- to-work management process to avoid redundancies or other problems that would cause the process to lag.Worked with over 500 companies of which many were global and listed on the Fortune 500, to design and Implement payroll and total compensation packages worthy of attracting top talent without hurting the overall profitability of the company itself.Overhauled Pyro's Computer Repair HR department and many others in order to increase employee engagement and satisfaction and decrease turnover to less than 2%.Restored contractor relations for a contract that was in danger of being canceled, resulting in extension and expansion with SBM at Eli Lilly Indianapolis doubling income from 1 to 2 Million a month. |
