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Click here or scroll down to respond to this candidateCandidate's Name
Davenport, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWith a passion for quality and personalized customer service I've built a strong skill set surrounding the implementation and maintenance of integrated A/V systems. I have been given the opportunity to explore many facets of the audiovisual world. From system design, installation rough-in through sign-off, project management, continuous and preventative system support, to consulting. Some of the program languages and protocols I've become familiar with include: Crestron's SimpleWindows & C+ derivatives like those used with AMX. Telnet, SSH, HTML, XML and still learning. I see video conferencing as an expanding technology and I wish to be a part of its evolution. It has been a pleasure seeing the rapid changes in the industry and the general adoption of platforms such as WebEx, Skype, and enhanced mobile communications. I'm looking forward to joining your people-oriented organization not only to bring my skills to the table but to continue honing them. Authorized to work in the US for any employerWork ExperienceSystems Desgin EgineerVideoConnex-Sanford, FLApril 2019 to October 2024Worked closely with project management on to create design drawings, work-site elevation drawings, and a Build-of-Materials list in addition to helping to define scopes and prepare statements of work prior to on site installations. Attended trade shows and actively researched new and upcoming products to meet existing and future demands. On-site responsibilities included managing installation workflow, materials, resources, labor and all other related activities. Coordinating automation and advanced system programming. Configuring and deploying system settings as. Install rack component to create a clean, serviceable, yet functioning cabinet of hardware. Test everything and ensure complete customer satisfaction.Systems AdministratorHarris Corporation-Palm Bay, FLFebruary 2018 to March 2019Level 3 tech support for existing integrated and stand-alone AV systems, systems designer, and project manager.Multimedia SpecialistNemours Children's Hospital-Orlando, FLMay 2014 to December 2017Responsibilities:Customer support for existing A/V systems and project management for the installation of new integrated systems. Responsible for working with individuals and department leadership to develop a strong working knowledge of how to effectively and efficiently use integrated resources and supportive software. Accomplishments:Upgraded the video Cisco Unified Communications Manager cluster from 8.6 to 10.5 which required updating all of the VTS infrastructureDeployed three rounds of updates to our hybrid WebEx/MeetingPlace solution Migrated room scheduling software from Meeting Room Manage to Resource Scheduler and helped deploy the corresponding Outlook pluginDeployed Cisco newest flagship endpoint the IX5200 CTS - Certification obtained - currently activeCurrently studying for Cisco's CCENT and CCNA certifications Associate Technology Services Project ManagerFlorida Hospital-Orlando, FLAugust 2012 to February 2014Responsibilities:Customer support for existing A/V systems and project management for the installation of new integrated systems. Responsible for working with individuals and department leadership to develop a strong working knowledge of how to effectively and efficiently use integrated meeting spaces and supportive software. Accomplishments:Installed and configure the new Cisco video conference infrastructure touching almost every aspect of the MCU, TMS, VSCc, VSCe, and various endpoints.Configured and supported many local and international video conferences for both marketing and educational purposes.Designed and piloted a laptop and cart based solution for Telemedicine applications. Service ManagerSound Stage Inc-Winter Park, FLMarch 2010 to June 2012Responsibilities:Customer support, system maintenance, and preventative maintenance. Accomplishments:Implemented a service request tracking system that logged requests, provided customer contact, and made it easier for the office manager to keep the books. Implemented a standard for "service stock" aimed at keeping essential replacement parts in stock to better service and support our customers.Assistant TechnicianEasyVillage LLC-Winter Park, FLJune 2001 to December 2010Responsibilities:Starting with my father's side business I learned the value of hard work, dependability, and the need to do things right the first time. My main tasks consisted of pulling and terminating phone and data lines while adhering to local codes of enforcement.Lead TechnicianSound Stage Inc-Winter Park, FLOctober 2009 to March 2010Responsibilities:Responsible for directing a crew of 1-4 while keeping my project manager informed and advised. Ensured time frames were met along with budgets. Preformed all aspects of installation and advanced configuration of custom integrated A/V systems.Accomplishments:Lead tech for out of state project where we installed 24 systems over three months in 9 different states. A/V TechnicianSound Stage Inc-Winter Park, FLMay 2008 to October 2009Responsibilities:Preformed all aspects of installation and basic configuration of custom integrated A/V systems as directed by my lead and/or project manager.Accomplishments:Crestron - Certification obtained - currently expired Clearone - Certification obtained - currently expired Polycom - Certification obtained - currently expired EducationValencia Community CollegeSkills Computer Networking SSH System Administration LAN TCP/IP DNS Technical Support SQL XML VMWare DHCP VoIP Active Directory Operating Systems Oracle HTML5 User Interface (UI)Certifications and LicensesCTSJune 2015 to July 2018Certified Technology Specialist (CTS) holders at all levels of certification have demonstrated audiovisual knowledge and/or skills. Certified individuals adhere to the CTS Code of Ethics and Conduct and maintain their status through continued education. Certification demonstrates commitment to professional growth in the audiovisual industry and is strongly supported by AVIXA. Driver's LicenseCrestron Certified Audio TechnicianAugust 2021 to PresentAUD-PHONE NUMBER AVAILABLEThis course will cover proper setup and design of acoustic environments, basic audio terminology, electrical fundamentals (including microphone and speaker placement), digital signal processing, including acoustic echo cancellation (AEC).Crestron Core CertificationSeptember 2021 to PresentCCT-PHONE NUMBER AVAILABLEIn this course, learn through instructor demonstration and student hands-on exercises to perform the required tasks for a Crestron Technician / Programmer to be successful in the field. This course will take the learner through how to commission and troubleshoot Crestron systems. Also, this course will cover making field changes to existing Crestron SIMPL Windows programs and VT Pro-e touchscreen projects.Crestron DM Certified Designer 4K (DMC-D-4K)December 2021 to PresentD-4K-PHONE NUMBER AVAILABLEThis instructor-led course is designed for individuals who want to learn how to design Crestron AVoIP solutions, which include DM NAX, DM NVX, and DM NUX. Through discussions and group exercises, participants will enhance their technical understanding of designing Crestron AVoIP solutions. The course culminates in a comprehensive design exercise covering audio, video, and USB delivery over the network. Crestron Commercial DesignDecember 2021 to PresentDCT-D-PHONE NUMBER AVAILABLEThe Design Certification learning path helps you learn the best practices in designing the complete Crestron solution.Crestron Certified Commercial Sales AssociateDecember 2021 to PresentSCT-C-PHONE NUMBER AVAILABLECrestron FLEX-ZMNovember 2023 to PresentFLX-ZR-PHONE NUMBER AVAILABLECrestron Flex for Zoom Rooms Software SolutionsCrestron FLEX-MTRNovember 2023 to PresentFLX-MT-PHONE NUMBER AVAILABLECrestron Flex for Microsoft Teams Rooms Solutions |
