Candidate Information Name Available: Register for Free Title Customer Service Administrative Assistant Target Location US-PA-Philadelphia Email Available with paid plan Phone Available with paid plan

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SUMMARYSKILLSEXPERIENCELEAHBAYLOREMAIL AVAILABLEPHONE NUMBER AVAILABLEPhiladelphia, PA 19131Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Customer service Team building Event coordinating Credit card processing Check processing Restaurant management Scheduling Multi line phone system Computer based applications Stock management Log keeping Fleet management POS system Organizational skills Adaptability.Knowledge of early childhooddevelopmentPlanning and implementing curriculum forthe childrenSERVICE INDUSTRY WORKER 04/2021 to CurrentBeasley Cleaning Services - Philadelphia, PA Communicate completed tasks to coworkers and managers Properly operate vacuums, floor polishers and carpet cleaner equipment to avoid malfunctions Established long-term relationships through prompt and courteous service Keep track of completed tasks and document them In charge of all tasks delegated to me Designed marketing flyers for sales Supervisors are informed of all emergencies and weather delays Cleared trash from all rooms, placing garbage and recycling cans in designated areas for collectionsADMINISTRATIVE ASSISTANT (TEMPORARY POSITION) 02/2021 to 02/2022 Subaru of America, Inc - Pennsauken, NJ Processed incoming mail Assigned cases to customer service representatives Mailed checks, letters and coupons to customers Handled recall notices Assigned escalated cases to supervisors Composed excel sheets Created and maintained filing systems Electronically and physically Prepared communications in Teams and by email CALL CENTER REPRESENTATIVE 12/2019 to 03/2020Nutrisystem - Fort Washington, PA Received inbound calls from existing and new members Helped members retrieve their member numbers Gave information about the closest fitness centers Talked members through setting up their online accounts, as well as the App on their phones Renewed members w/ new insurance information Explained to new members about benefits and product knowledge EDUCATION ANDTRAININGSERVICE APPOINTMENT COORDINATOR 06/2018 to 11/2019 Audi Wynnewood - Wynnewood, PA Responded to service appointment requests via phone and emails Advised appropriate vehicle service to guests Performed bookkeeping Reservations and clerical duties Coordinated pick up and drop off of customers vehicles Arranged shuttle rides and loaner vehicles Helped customers with their POS Arranged subcontractors to service vehiclesRETAIL SALES ASSOCIATE 01/2017 to 06/2018AT&T Wireless - King of Prussia, PA Extraordinary Customer Experience every customer every time Execute sales, service and customer experience initiatives in store Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivityDemonstrate the right customer behaviors defined by Delivering an Extraordinary ExperienceParticipate with store management in role plays on a regular basis to demonstrate what right looks like Attend weekly personnel training/educational sessionsRECEPTIONIST/CASHIER 09/2015 to 01/2017Mercedes Benz of Fort Washington - Fort Washington, PA Greeting customers as they enter the showroom Set appointments through an automated computer system Use of a multi-line phone system Cash handling Credit card processing Check processing Handling of sensitive documents Responsible for government controlled logs CATERING MANAGER 07/2011 to 09/2015Peace A Pizza - West Chester - King of Prussia, PA Led menu and overall event planning for corporate luncheons Monitored stock and replenished food inventory as needed Encouraged servers to up sell menu items and deliver excellent service to customers. PERSONAL BABYSITTER 06/2008 to 09/2015Private Family Household - Philadelphia, PA Monitored children's safety and well-being to prevent accidents and falls. Created nurturing, safe environments to promote emotional, social and intellectual growth.Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.Updated parents on children's progress and routines to support stable and structured environment. Read books to promote language development. Fostered learning by creating educational games and projects. Communicated with children's parents or guardians about daily activities, behaviors and related issues.Used organization and time management skills to multitask and keep children on set schedules.Overbrook High School - Philadelphia, PAHigh School Diploma06/2004