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McDonough, GA 30252 803.404.8122 EMAIL AVAILABLE WWW: Bold Profile WWW: LINKEDIN LINK AVAILABLE Customer-focused leader dedicated to quality, always ready to make an impact in fast-paced teamwork environments. Experienced Supply Chain leader with over 20 years of experience in equipment, inventory, warehouse, and personnel management. Dependable logistics manager with experience working in a fast-paced distribution, supply chain management, and transportation environments. Managed day-to-day warehouse tasks to ensure proper safety and security measures for all personnel and property. Organized and tracked end-of-year expenses. Project Management Microsoft Office Forecasting Transportation Warehouse Management Resource Planning Workflow Logistics Enterprise Supply-Solution (ES-S) Forklift Experience Supply Chain Management Inventory Control Full Lifecycle Planning and Forecasting Supervisor, Manager, Leader Vendor Management & Process Development Training Development Insurance Agent, 06/2024 - CurrentAshford Advisors Atlanta, GATraining from 12 June 2024 - 22 October 2024Supply Chain Manager, 02/2023 - 01/2024Pegasus Support Services, LLC Marietta, GA Improved supply chain efficiency by streamlining processes and implementing cost-saving measures. PROFESSIONAL SUMMARYSKILLSWORK HISTORYReduced lead times for product deliveries through effective supplier management and communication strategies. Enhanced inventory accuracy with the implementation of a robust cycle counting program. Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time. Implemented Training Program Conducted weekly safety meetings Utilized self-inspection checklist to ensure constant readiness. Managed and supervised 8 employees. Derived weekly and weekend schedules. Briefed base leadership concerning overall supply chain health. Insurance Agent, 04/2022 - 03/2023AMERICAN INCOME LIFE Duluth, GaResponsible for providing excellent customer service to individuals and families across the state of Georgia and managing over 100 leads per day. Presented company's no cost benefit plans, additional supplemental, and life insurance needs. Increased client satisfaction by providing personalized insurance solutions tailored to individual needs. Built strong relationships with clients through consistent communication and excellent customer service. Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates. Collaborated with underwriters to assess risk and determine appropriate coverage options for clients. Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements. Successfully produced approximately $9,000 annual life premiums within the past 4 months. Responsible for providing detailed reports of all daily operations to senior level management. Customer Support Section Chief (Master Sergeant, E-7), 08/2020 - 09/2021 UNITED STATES AIRFORCE Grand Forks, ND Oversaw 11 supply chain programs and led 64 personnel. Managed Enterprise Solution - Supply (ES-S) and Integrated Maintenance Data System (IMDS) for weapon system (aircraft) part orders. Managed IMDS interface as another means for parts orders. Tracked individual training via in the Training Business Administration system. Increased project completion rates with effective delegation and priority assignment. Enhanced team efficiency by implementing streamlined processes and procedures for daily operations. Collected trend analysis information for aircraft shipments, equipment, and warehouse inventory assets. Asset Management Section Chief (Master Sergeant, E-7), 07/2019 - 08/2020 UNITED STATES AIRFORCE Grand Forks, ND Deployed to Al Udeid, Qtar from January 2020-August 2020 Controlled largest warehouse in the Central Command with 15,000 line items worth $336,000,000. Briefed weekly and monthly logistics data reports to upper management. Compiled stock and issue fill rates for seven weapons systems Transferred 20,000 personnel and 112 pounds of fuel. Supervised revamp of 302 critical assets worth $9 million; aced wing inspection/noted best program in 4 years. Managed replenishment of 3,000 aircraft kit assets valued at $20 million. Individual Protective Equipment Supervisor (Technical Sergeant, E-6), 01/2019 - 07/2019 UNITED STATES AIRFORCE Grand Forks, ND Led 14 individuals in the mobility asset readiness and combat arms section. Promoted to Master Sergeant (E-7) July 2019.Safeguarded weapons systems, classified assets, track inventory, validation and delivery and shipment of over 21,200 items worth $2,300,000. Managed 532 pre-positioned small arms weapons (M-16 rifles) valued at $386,000. Organized unit's deployment planning by guiding 192 inbound and outbound personnel to deployed locations two weeks in advance.Validated 29 administrative programs by creating stream-lined continuity documents essential to each program.Reviewed and validated 107 Management Internal Control Toolset (MICT) checklist items; secured 98% Quality Assurance compliance rate. Conducted weekly safety and security briefings.Decentralized Material Support Supervisor (Technical Sergeant, E-6), 02/2012 - 01/2019 UNITED STATES AIRFORCE Grand Forks, NDDirected degraded operations procedure during scheduled system outage; implemented manual accounting and distribution of assets; zero errors reported/recovery mode successful.Led 74 mission capable procurements valued at $128 million; expedited shipment through stateside logistic centers.Controlled and applied safety and security measures for 38 classified equipment assets worth $32.2 million. Deployed to Guam - December 2015 - June 2016. Deployed to Al Dhafra - March 2018 - September 2018. Oversaw 19 work center programs; reorganized and managed compliance training/led five individuals. Bachelor of Arts in Transportation and Logistics: Transportation And Logistics, 01/2017 American Military University - American Military University Noncommissioned Officer Training School: Military Studies, 12/2013 Noncommission Officer Training School - Mobile, AL Associates Degree, Logistics and Supply Chain: Logistics And Materials Management, 01/2005 Wayland Baptist University - Community College Of The Air Force Airman Leadership School: Leadership Course, 04/2004 Airman Leadership School - Hickam AFB, HIReceiving and Operations compliance Supervisor (Staff Sergeant, E-5/Technical Sergeant, E-6), Spangdahlem, Germany, Jan 2010-Feb 2012; Inventory Control Supervisor (Staff Sergeant, E-5), Incirlik AB, Turkey, Sep 2008-Dec 2009; Equipment Manager Supervisor (Staff Sergeant, E-5), Osan AB, Korea, Aug 2007-Aug 2008; Mission Capable and Requisitioning Supervisor (Staff Sergeant, E-5), Hickam AFB, HI, Nov 2003 - Jul 2007; Combat Oriented Supply Apprentice and Journeyman (Airman First Class, E-3/Senior Airman, E-4), Offutt AFB, Nebraska, Jan 2001-Nov 2003; Basic Military Training (Airman, E1), Lacklan AFB, Texas, 1 Nov 2000-Jan 2001; First Citizens Bank and Trust (Bank Teller), Columbia, SC, Dec 1998 - Oct 2000. EDUCATIONEARLY PROFESSIONAL EXPERIENCE |