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Click here or scroll down to respond to this candidateED 10f 1Candidate's Name
Mobile: PHONE NUMBER AVAILABLE Orlando, FL Street Address Email: EMAIL AVAILABLEPROFESSIONAL PROFILEAs a dedicated college student, am known for my responsibility, ambition, and exceptional time managementskills. am eager to apply my experience in customer service and project planning. My proven communicationskills and strong work ethic are assets that will significantly contribute to the achievement of your company'sobjectives. My academic and professional experiences have equipped me with the skills necessary to thrive in adynamic work environment and support your team to achieve key milestones efficiently and effectively.SKILLS= Ability to manage multiple tasks = Communication (Bilingual English and Spanish)= Leadership knowledge = Ability to work in a fast-pace environment= Ability to adapt = Excellent customer service skills* Ability to work under pressure * TeamworkEDUCATIONNUC University 2024- CurrentlyBachelors Degree in Business AdministrationLicensed Insurance Agent 2022440 Licensed Insurance AgentFlorida Department of Financial Services (DFS)WORK HISTORYFlorida Commerce, Unemployment 2023- 2024Position: Call Center Representative / Contact: 833-352-7759Responsibilities: As a call center representative, handled incoming and outgoing customer calls, efficientlyresolved queries and complaints, provided information on products and services, maintained detailed customerrecords, and ensured high customer satisfaction. Collaborated with team members to improve call centerperformance, adhered to company policies and procedures, and used various software tools to manage and trackcustomer interactions.Estrella Insurance 2022- 2022Position: Underwriting Assistant / Contact: PHONE NUMBER AVAILABLEResponsibilities: Reply to customer and underwriter enquiries and offer status updates. Lead, determine andresolve problems by referring to policies, procedures, and standards. Communicate with customers to getinformation to complete screening and transactions. Compile data and conduct routine tasks to supportUnderwriters.Goodlife Support Service 2020-2021Position: Office Assistant & Receptionist / Contact: PHONE NUMBER AVAILABLEResponsibilities: As an office assistant, handled administrative tasks such as filing, scheduling appointments,handling correspondence, and maintaining office supplies. Assisted with reports and presentations, supported staffprojects, and ensured smooth office operations. answered phone calls and provided exceptional customerservice, requiring strong organizational skills, attention to detail, and effective multitasking in a busy environment. |
