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Click here or scroll down to respond to this candidateCandidate's Name
Certified Nursing AideChicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEntry-Level employee driven to exceed sales goals and build long term relationships with customers and clients. Delivers positive experiences through high-quality customer and client care. I am adept at working in diverse retail and customer service environments as well as caring for elderly and patients. Talented Food server professional with food service experience in all types of restaurant facilities and nursing care facilities.Authorized to work in the US for any employerWork ExperienceBaker/PackagerSam's Club - Tinley Park, ILJanuary 2024 to March 2024Baking and packaging products for sales floor, taking orders and completing orders for customers, keeping product sales stocked on sales floorBaker/PackagerSam's Club - Mishawaka, INAugust 2022 to December 2023Baking and packaging products for sales floor, taking orders and completing orders for customers, keeping product sales stocked on sales floorStock AssociateRoss Dress For Less - South Bend, INMarch 2020 to August 2020Stock associate, unloading incoming freight and processing products and apparel to run out to the sales floor.Caregiver/CompanionHome Instead Senior Care - Mishawaka, INFebruary 2019 to May 2019I was a personal caregiver/companion and I did the morning Cooking, cleaning, dressing, overall day to day assistance for elderly client. Washing, bathing, diaper changes and fixing medications and minor shopping assistance for clients as well.Overnight Stock AssociateWalmart Stores Inc - Lansing, ILAugust 2013 to December 2013Developed positive customer relationships through friendly greetings and excellent service. Organized racks and shelves to maintain the visual appeal of the store. Stocked shelves and supplies and organized displays. Helped customers with questions, problems and complaints in person and via telephone. Answered questions regarding the store and its merchandise. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.Organized store merchandise racks by size, style and color to promote visually appealing environment. Routinely answered customer questions regarding merchandise and pricing. Folded and arranged garments in attractive displays. Lifted and maneuvered boxes weighing up to 70 pounds. Developed knowledge about products and sales items to answer shoppers' questions. Produce AssociateWalmart Stores Inc - Savoy, ILOctober 2011 to May 2012Refilled and rotated items on shelves to maintain well-stocked inventory. Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Weighed and labeled products.Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.Verified all deliveries against invoices and completed shortage and overage reports. Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.Developed knowledge about products and sales items to answer shoppers' questions. Received, inspected and logged all products for accuracy of shipment, temperature and quality. Customer Service ManagerUnique One IncAugust 2006 to September 2011Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.Maintained accurate records of past due customer account activity. Updated customer orders from start to finish in an accurate and timely manner. Fostered an environment which encouraged continual process improvements. Followed-through on all critical inter-departmental escalations to increase customer retention rates. Facilitated inter-departmental communication to effectively provide customer support. Strong leader of customer support staff.Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.Promptly responded to inquiries and requests from prospective customers. Solved unresolved customer issues.Server/WaitressApplebees Inc - Evergreen Park, ILJune 2006 to September 2006Took food orders and relayed orders to kitchens or serving counters Communicated with other kitchen team members to ensure food was prepared on time and correctly Managed guest checks, collected cash and processed credit cards Presented menus to patrons and answered questions about menu items, making recommendations upon requestRelayed food orders to cooksSkillfully promoted items on beverage lists and weekly restaurant specials. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.Displayed enthusiasm and knowledge about the restaurant's menu and products. Provided friendly and attentive service and exceptional hospitality. EducationCollege Degree in NursingIvy Tech Community College - South Bend, INOctober 2020 to January 2021Associate of Applied ScienceIllinois Institute Of Art - Chicago, ILSkills Stockroom Inventory Control Shipping Receiving Produce Experience Food Handling Sales Support Senior Care Caregiving Cooking Restaurant Experience Food Safety Food Preparation Cleaning Experience Packaging Computer literacy Medical terminology Food handling Restaurant experience Customer service Serving Hospitality Cooking Heavy lifting Food Service Retail SalesLanguages English - ExpertCertifications and LicensesFirst Aid CertificationCertified Nursing Assistant (CNA)January 2021 to PresentSuccessful Graduate of Ivy tech community college certified nursing assistant program. Driver's LicenseAdditional InformationSKILLSCreative problem solver Skilled waitstaffExceptional communication skills Courteous and helpful MS Windows proficient Problem-solving skillsQuick learner Excellent people skillsCash handling expert Able to persuade others effectively Flexible schedule capability Fashion knowledgeHigh energy Cash register operationsCourteous, professional demeanor Exceptional customer service Quick problem solver Late-night shift availability Organized and efficient server Organized multi-tasker Cake decorating skillsStrong communication skillsMerchandising and displays |
