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DetailsStreet Address BrookviewRiverview, MI, Street Address
United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsFast LearnerCommunicationAdaptabilityComputer SkillsCustomer ServiceAbility to Work Under PressureAbility to Work in a TeamMechanical EngineeringHandling and Load CarryingCommunication SkillsLeadershipTeam WorkingLanguagesEnglishProfileDedicated and detail-oriented Supervisor with over three years of experience in customer service and team management at Prospect Airport Services. Proven ability to lead a team effectively, ensuring high standards of care for wheelchair passengers and enhancing overall service quality. Committed to fostering a positive and supportive work environment.Employment HistorySupervisor, Prospect Airport Services, RomulusMARCH 2 0 1 9 PRESENT- Supervise a team of associates to ensure the efficient and compassionate care of wheelchair passengers at the airport.- Train and mentor staff on best practices for customer service and safety protocols, resulting in improved service ratings.- Conduct regular evaluations of team performance, providing constructive feedback to enhance service delivery.- Collaborate with airport personnel to coordinate timely and effective assistance for passengers with mobility challenges.- Address and resolve any issues or complaints from passengers, ensuring a high level of customer satisfaction.Stocker, Walmart, SouthgateAPRIL 2 0 2 1 F E BRUARY 2 0 2 3EducationBachelors in Mechanical Engineering, Wayne State University, Detroit S E P T EMBER 2 0 2 2 OCTOBER 2 0 2 4High school diploma, Woodhaven High School, Woodhaven S E P T EMBER 2 0 1 8 J UNE 2 0 2 2 |