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Salem NH PHONE NUMBER AVAILABLEEMAIL AVAILABLEA customer service Representative with a lot of years of experience seeking to work for a progressive organization. Where I can utilize my skills to fit the need of the company.EXPERIENCEJAN 2019 TO PRESENTSTRAUMANNSALES SUPPORT REPRESENTATIVEDeliver Quality services to the Sales Team and customers. Ensure that the services are delivered timely and precisely according to the customers business needs and specifications while meeting the companys quality standards. Coordinate with customers and other related functions, both internal and external parties in proper manner. Responsible for day-to- day activities of customer accounts to ensure that product deliveries are on time. Prepare sales orders, quotation, invoicing, and other documents related to sales conditions. Be one of the customers key contacts for customer order management.MAY 2018 TO FEB 2019MARCH 2010 TO JAN 2018MARSHALLSFulfilled the companys defined customer experience by maintaining a friendly and customer focused approach. Managed, counted verified and reconciled daily sales which reduced losses by 20%.GREATER LAWRENCE FAMILY HEALTH CENTERCOLLECTION REPRESENTATIVEResponsible for the maximization of the health Centers revenues. Ensure achievements of goals for cash to revenues. Accountable for the collection of accounts receivable. Reduction of write offs, day outstanding in accounts receivables and bad debts.EDUCATIONJUNE 2003BRYMAN INSTITUTE, BRIGHTON MACertificate in Medical Administrative Assisting.MAY 1998SULLIVAN @ COGLIANO TRAINING CENTERMicrosoft Word, Power point, Excel.SKILLSStrong customer service skillsExcellent communication skills, both verbal and writtenAttention to details and ability to multi-taskAbility to collaborate effectively with the sales team and the customers.Highly detail-oriented |