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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCECustomer Service RepresentativeUGI Utilities Denver, PA August 2000  September 2023-Review Customer Billing-Open and Close Disputes-Answer phone calls and emails in a timely manner-Process payments-Handle emergency calls in a professional mannerEDUCATIONParalegal/Legal SecretaryBerks Technical Institute Wyomissing, PA April 1998  April 2000SKILLS-SAP and CRM-Efficient-Works well in fast-paced environment.-Calm under pressure-De-escalation Skills-PromptREFERENCESAvailable upon request