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Click here or scroll down to respond to this candidateCandidate's Name
Customer serviceCharleston, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE15 years customer service experience. Handling high volume calls and asserting myself with the utmost professionalism and compassion. ..Call center experience and customer relations. Work ExperienceCustomer Service RepresentativeParker Towing-Fort Wayne, INMay 2021 to March 2022Taking inbound calls from motorists ..handling payments and questions with excellent a customer service skills professionalism and efficiency. Working with the local police department to insure safety for the community.Customer Service Representative7Teleperformance-Fort Wayne, INApril 2018 to April 2021Good worker smart team player great communicator. Excellent time managenent skills. team player. Professional demeanor. Always on time. Dedicated to my craft. Room AttendantComfort Suites-Fort Wayne, INCleaning and sanitizing rooms, hallways, stairways, and guest areas. Cleaning furniture, washing windows, vacuuming carpets, cleaning bed lines, and folding towels. Checking and securing the room. EducationCollege Degree in Medical billing and codingMalcolm x college - Chicago, ILJuly 2022 to PresentHigh school or equivalentAnthis Career Center - Fort Wayne, INSeptember 2004 to November 2004Skills Cleaning Experience Laundry Patient Care (10+ years) Software troubleshooting Customer service (6 years) Desktop Support Help desk Guest services Office experience (6 years) Scripting Social media management Microsoft Windows Accounts receivable Filing Medical terminology (10+ years) Customer support (6 years) Warehouse experience Warehouse distribution Computer literacy Computer skills (10+ years) Data entry (6 years) Banking Data collection (6 years) PCI Unit testing CNA Cna Certified Research SharePoint Market research Salesforce Qualitative research Quantitative analysis Microsoft Office English (10+ years) Patient monitoring Typing Patient observation Retail sales Cash handling Sales Analysis skills Order fulfillment Pricing Epic Call center EMR systems Hospitality HIPAA Microsoft Excel Organizational skills Administrative experience ManufacturingCertifications and LicensesCertified Scrum MasterAssessmentsVerbal communication ProficientApril 2022Speaking clearly, correctly, and conciselyFull results: ProficientCall center customer service CompletedDecember 2021Demonstrating customer service skills in a call center setting Full results: CompletedCustomer service ProficientFebruary 2021Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer focus & orientation ProficientMarch 2022Responding to customer situations with sensitivity Full results: ProficientSales skills CompletedDecember 2021Influencing and negotiating with customersFull results: CompletedAttention to detail ProficientDecember 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientScheduling CompletedApril 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: CompletedCustomer service fit ProficientMarch 2022Measures the traits that are important for success for customer service roles Full results: ProficientAdministrative assistant/receptionist CompletedNovember 2021Using basic scheduling and organizational skills in an office setting Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
