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Title Change Management Project
Target Location US-NC-Raleigh
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Project Management ~ Change Management ~ Communications ~ Business Transformation ~ Client PleaserAn enthusiastic and creative professional with nearly Street Address  years of Project Management and Organizational Change management in large institutions such as Department of Defense, NC Dept of Health and Human Services, as well as Consumer Product Goods (CPG), Technology and Pharmaceutical fieldsSummary at a GlanceBusiness TransformationProject Management (agile & waterfall)Smart SheetsPROSCI Integrated Agile and Change Management CertifiedStrong Relationship BuilderTraining development, Presentation and DeliveryThought leadership and Relationship ManagementBrand ManagementMarketing Planning and ExecutionExceptional Stakeholder Analysis and ManagementEvent Planning and ExecutionMS ProjectMental Health First Aid CertifiedJIRASharePoint OnlineWork collaboratively with Corporate and individual contributors to obtain buy-in to the new change(s)Outreach and Communications and Event ManagementMS TeamsSurvey MonkeyProduct Lifecycle Management (PLM) and Asset Management (RFID) and Master Data Management (MDM)Capability to take technology language and massage content for a new target audience so individuals can understand the change(s)Leonid, Event Consultant, 2022-Present (Freelance)Manage marketing, communications and business development for a boutique event management firmDevelop and maintain website for service offeringsCreate marketing print collateral for area wide distributionUpScale Security, Director of Communications, 2018-Present (Freelance)Develop marketing, communication, business development, website updatesDevelops marketing and communications plan to launch new company.Creates and implements and manages social media strategy.Creates and monitors communication strategy success with KPIs.Creates direct mail marketing materials.Designs and maintains website for accuracy and up to date service offerings.Writes, maintains and manages content through a variety of communication vehicles (eNewsletters, website etc.).Osprey Software (Alnylam Pharmaceuticals), Senior Consultant March 2024-June 2024 (contract)Developed and managed project plans, RAID logs, RACIWorked closely with 3rd party system integrators to manage Box to OneDrive/SharePoint Project to be on-time, within scope and on budgetDeveloped OCM Plans, including Communication Plans and Training Plans for migration effortsGilead Pharmaceuticals, Senior Change Manager/Project Coordinator (February 2023-April 2023) (contract)Led the initiative to transition from Windows PC to Mac on-time and within allocated budgetDeveloped and executed communication plans and SharePoint Sites to leverage for information for the enterpriseCoordinated end-user training for the entire enterprise (~17,000)CISCO, Change Management/Communications Specialist/Project Coordinator (June 2016-February 2017, December 2017-February 2018 and August 2022-September 2022) (contract)Collaborated with senior executives to establish an organizational change management center of excellence (OCM CoE) and instructed on OCM best practices (PROSCI/ADKAR Model)Partnered with Advance Services and Technology Office to develop and implement high level change management plans for global, business transformation projects including project plans, risk management, business analysisBuilt change management plans that aligned to overall program plans and are designed to guide audiences through the change phases, including all sponsorship, training, communications, and support activities required to successfully implement the changeServe as primary liaison with groups to facilitate program communications, including customers, partners, and employeesInitiated quick story boards and quick reference guides/job aidsProduced scripts and videos and developed key communications and messaging to senior personnel to obtain buy inAnalyzed training requirements and corresponding task analysis by gathering information from intended training audiencesHasbro, Senior Consultant (May 2022-July 2022) (contract)Developed strategic change impacts for enterprise wide financial accounting project resulting in streamlined financial practicesCoordinated and conducted train-the-trainer and end user training with 3rd party vendorManaged stakeholder analysis and corresponding sponsorship engagementDeveloped communication strategies and project plans (Smart Sheets)Managed project risk assessment and analysis, developed risk mitigation strategiesCorning, Senior Organization Lead/Project Coordinator (January 2022May 2022) (contract)Managed transition from 2013/2016 to SharePoint online with ADKAR change management principlesLed the initiative to transition from BOX to Microsoft OneDrive client enterprise wide for business with millions of cost savingsCoordinated the rollout to the enterprise for MS Teams (~55,000) workers which included communications, training and eventsDeveloped OCM Plans, Communication Plans, Training Plans, Project Plans, Risk Management Plans and executionAuthored communications for the enterprise and included survey links (Survey Monkey) to obtain feedback and adoption metricsIntellezy, Senior Organizational Change Management Consultant/Project Coordinator (August 2021-December 2021) (contract)Managed multiple initiatives for Supply Chain and Finance for energy company to reduce overhead expenditures and increase profitsProduced robust Project Plans and Financial Tracking Expenditure Plans so project delivery is on-time and within budget allocationDeveloped and distributed communications and presentationsDeveloped awareness video to promote new technologiesDeveloped and Executed Plans which included Stakeholder Analysis, Change Impact Analysis and Communication Plans, Risk Management, Training AnalysisClorox, IT Organizational Change Management Consultant/Deputy Project Manager (October 2018  July 2021) (permanent employee)Produced Change Management Plans and Project Plan to track key milestones and timelines for enterprise/international initiatives. Develop and drive adoption of overall change management strategy for all initiatives across ITActed as change champion for all change initiatives including working with multiple Center of Excellences (CoEs); providing change management guidance and best practicesInitiated and executed communication plans for international and enterprise-wide programs which included a wide variety of methods of delivery (eNewsletters, webinars, training sessions, open office hours) etc.Implemented standard templates, tools, strategies, policies, and processes throughout IT Organizational Change Management programsDeveloped and managed stakeholder analysis. This included determining project scope and identification of areas of change resistance. Define and manage stakeholders, their engagement, and communications throughout the lifecycle, including customers, partners and employees. Also, conducted change impacts, stakeholder, and organization analyses to determine the programs scope, severity, and receptivityCreated change story highlighting return-on-investment (ROI) in eNewsletters, emails, MS Teams, SharePoint and eventsDeveloped and maintained multiple SharePoint sites for projects as a single-source-of-truthInitiated re-branding for the Information Technology (IT) department and Enterprise Analytics (EA) department with new logos and tag linesMentored summer interns in the role of business analyst, change management rolesFirst Citizens Bank, Communication Specialist, (March 2016-May 2016) (contract)Developed marketing and communication strategies to support bank wide technology transformation for an ERP SystemWorked to identify and engage change agents and conducted stakeholder analysis to support transformationProduced bank wide presentations and outreach materials to communicate key decisionsDesigned content for internal training to support business transformationChampioned meetings and lunch n learn events to support bank wide transformation and communicate upcoming changesNC Department of Health and Human Services (NC DHHS), Project Coordinator, (August 2013-March 2016) (contract)Provided exclusive and executive support to senior leadership for Women Infant and Children (WIC) Program in addition to four states consortium in addition to multiple commercial vendors for a ground-up technology implementation.Developed and executed change management plans, project management plans and conducted change readiness surveys. Managed project plans, financial tracking, risk analysis, quarterly off-site events, strategic communicationsDeveloped internal and external presentations for a wide variety of audiences including federal and commercial partnersDeveloped processes to establish user group management for future of project management post implementation, communication with stakeholders regarding upcoming changes to business processes, developed and delivered training content of project documentationSecretary of Defense, Navy and Walter Reed Army Medical Center, Project Manager, (March 2004-August 2013) (permanent employee)Responsible for providing executive support in the areas of Change Management, Project Management, Policy Development and Implementation, Marketing, Communications and Event ManagementConducted change readiness interviews with key groups within the Navy and how the new Policy would impact work assignments and warfightersChampioned development of logos and branding information with multiple graphic designers to launch brand managementProvided strategic communication and executive level guidance to stakeholders and leveraged media outlets (print and online)Coordinated and developed training delivery methods including Computer-Based Training (CBT) and in-person training at Defense Acquisition University (DAU)Acted as the lead customer liaison for the project resulting in positive client relationship development and stakeholder managementDeveloped Strategic Communication Goals, Messaging and Brand Identification by interpreting technical topics and communicating via multiple channels including eNewsletters, town halls, email, press releasesManaged DoD and Industry events including site location, strategic content development, speaker liaison, and outreach to target community with over 1,000 participants/vendorsDeveloped and published internal and external communications (both client and company)Launched a total corporate rebranding effort including website (both client and for company)B.S East Carolina University - Cum Laude, Undergraduate Honor ThesisClearance: Inactive Secret

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