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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Sugarloaf Reserve Dr.Duluth Ga, Street Address
PHONE NUMBER AVAILABLE(EMAIL AVAILABLE)OBJECTIVETo obtain an opportunity in information technology where my application/software, networking, technical support, and consulting abilities can thrive.Systems & Application/Software EngineerInnovative professional that creates solutions with technical and analytical support for over 10 years. Progression of knowledge continues to expand in multiple areas such as networking support, software management, and administrative support in various industries. Detailed oriented and organized while working on individual projects or in a team environment.Demonstrate the ability to continue to educate within the business needs and industry technology trends to maintain as a productive asset for clients and the organization..QUALIFICATION/HIGHLIGHTSSystem Administration Client Relations Cisco Meraki TechnologyNetwork Administration IT Strategy Teamcenter X Associate CertifiedTechnical Support Deployments and Migrations Microsoft Windows ServersNetwork Support Process Improvement Desktop SupportApplication Support Office365 Suite SolarWinds Network ManagementActive Directory Azure AdministratorPROFESSIONAL EXPERIENCEDXC Technology September 2023 - PresentSr. Analyst III Software EngineerResponsible for analyzing user requirements and the designing, building, and testing software applications which will satisfy those requirements.Teamcenter administrator and Azure administrator.Assist in the development of software solutions by writing, testing, and debugging code.Collaborate with team members to meet project goals, taking direction from senior team members.Learn and grow within the software engineering field by actively participating in training and mentoring programs.Participate in troubleshooting and resolving production issues, with support from senior team members.Stay updated on emerging technologies and best practices, seeking opportunities for professional development.Contribute to knowledge sharing and learning utilizing Microsoft Teams.Mauser Packaging Solutions Sandy Springs, GA May 2018 August 2023Network AdministratorConfigure and manage Cisco Meraki Switches and Firewalls. Configure Cisco 2900 with series Routers.Resolve office related issues according to predetermined procedures using ConnectWise to connect with end users.Coordinated and managed over 30 projects that required network infrastructure upgrades within large warehouses.These deployments consist of installing and configuring Cisco Meraki switches within the MDF/IDF and completing site surveys.Initiate contact with All parties involved for each project which includes Project Manager, and Plant Manager.Used Advanced IP Scanner remotely when conducting surveys at potential client sites to analyze LAN.Mobile device management using Microsoft Intune. Supported and maintain in-house technology equipment. Directory management (okta) and knowledge of creating, administering, and troubleshooting GPOs.Safelite Fulfillment Inc. Braselton, GA November 2016 March 2018Infrastructure EngineerServes as a key infrastructure resource on projects to large distribution centers.Responsible for implementation of new/upgrade software onsite and remotely.Collaborated with third party resources on deployment projects.Azure AdministratorOperate in a Windows and Android operating system for desktops and RF scanning devices.Managed Active Directory on Windows servers.Hewlett Packard Enterprise Alpharetta, GA February 2014 November 2016Enterprise Server Support EngineerResolve hardware and software using Salesforce ticketing system for remote users in a large call center environment.Collaborate training with different departments weekly.Respond to service, product, technical, and customer-relations issues.Engage with other team members for support and management needs.EDUCATIONStrayer University, Roswell GAMaster of Science Information Assurance 2016-2018Bachelor of Science in Information Technology Concentration in Cyber Security Technology 2012-2014CERTIFICATIONSTeamcenter/Teamcenter X Certified Associate Issued Feb 2024Siemens Digital Industries Software |
