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LAURENSAMANTHAPEREZROMEROEMAIL AVAILABLEmPHONE NUMBER AVAILABLEFort Wayne, IN 46845Bold ProfileProven delivery expert with a track record of enhancing customer satisfaction and increasing sales revenue at Camflor San Jose Cca. Leveraged GPS technology and route management for efficient deliveries, demonstrating exceptional attention to detail and a positive attitude. Excelled in safe driving and teamwork, contributing to a seamless logistics process.PROFESSIONAL SUMMARYSKILLS Positive Attitude Customer Service Valid Driver's License Teamwork and Collaboration Safe Driving Punctual and Reliable Attention to Detail Loading and unloading Clean Driving Record Route Management Safe Driving Record Heavy Lifting Order picking and processingLa Joya Community High SchoolAvondale, AZ  07/2009High School DiplomaEDUCATIONLippert Components - Shipping ManagerFort Wayne, IN  07/2022 - 08/2024Camflor San Jose Cca - Deliver Driver02/2017 - 02/2021WORK HISTORY Pulled, verified, and packaged items for shipment. Prepared shipping documents and invoices, processed payments, and fielded client questions.Enhanced customer satisfaction by resolving shipment issues promptly and professionally.Reduced order errors with thorough quality control checks before dispatching shipments.Operated forklifts, lift trucks, and hand trucks to move items around warehouse.Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.Lead team of Number employees packaging, palletizing and shipping up to Number boxes per day.Set up local, domestic and international shipments according to postal, shipper and foreign regulations. Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.Improved customer satisfaction by ensuring timely and accurate deliveries of products.Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Operated vehicle safely in highly congested areas with no traffic violations.Maintained upbeat, positive attitude in busy, customer-focused environment.Loaded truck and properly secured items to prevent damage for deliveries.Worked scheduled hours as required and took on available shifts during holidays and busy periods.Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools. Verified accuracy of all deliveries against order forms. Maintained strong relationships with clients through proactive communication and personalized service.Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.Loaded and unloaded various delivery vehicles with correct order and balancing.Drove truck in urban and rural areas to expertly make high volume of deliveries.SpanishFull ProfessionalEnglishFull ProfessionalLANGUAGES