| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Project Manager Inventory Management Fort Mill, SC Financial Services Project Management Charlotte, NC Project Manager Scrum Master Charlotte, NC Regional Sales, Project Manager, Consultant, company planning Sherrills Ford, NC Scrum Master Project Manager Charlotte, NC Project Manager It Lancaster, SC Project Manager Charlotte, NC |
|
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEQUALIFICATIONSExtensive Project/ Program Management PMO experiences with a proven ability to manage multiple projects simultaneously.Highly flexible, highly collaborative with strong communication skills, Customer-oriented professional with a reputation for service, satisfaction, and results.Effective leader with the skills to train, mentor, and motivate cross-functional teams.Respected by clients, employers, and associates for follow through, team work, vision, and commitment to partnership.Experience in Configuration/Release/Build Management on Windows environments using Rational ClearCase, Team Foundation Server (TFS)2008/2010,2013 Subversion, TeamSite.Strong in Microsoft System Center suite, including Virtual Machine Manager, Configuration Manager, Operations Manager, Service ManagerExperience with Qualtrics, survey tool where users can build and distribute surveys, collect responses, and even analyze response data, all from within the same platform.Supply Chain Management.Creative troubleshooter with the ability to quickly identify and resolve problems.Advance in HTM, HTLM5, JavaScript, Web Base Application, Microsoft Office Enterprise suite (Project, Excel, (SharePoint 2007, 2010, 2013), Visio, PowerPoint), TFS, etc...Designed and implemented Software configuration management (SCM) and change management (CM) solution using TFS.Highly experienced in analyzing report and report systems as well as creating BI Dashboards.Agile Management and Software Development, Scrum, Objectives and Key Results (OKR), RAD and "Agile" RUPExperience in disaster recovery utilizing Cloud and BCM (Business Connectivity Management)Extensive e-commerce development experience, as well as good understanding of e-commerce systems such as, Omani-channel Hybris.Multilingual with an international perspective and an understanding of diverse cultures and business practices.CERTIFICATIONSMCSE, Microsoft Certified Systems EngineerMCP, Microsoft Certified ProfessionalEDUCATIONComputer Science and Electrical Engineering Studies, Washington State University (1985-88)PROFESSIONAL HISTORYKholdi Associates: Project Manager June 2023- May 2024Lighthouse e-Discovery Software developmentDevelopment of Smart series for Legal firmWriting the Functional specsResource ManagementUsing Agile methodology, managing daily standupDeveloping dashboard for reporting the progress stats to the stakeholdersMicrosoft: Technical Project Manager Azure SWE R@D Nov 2021- May 2023Project Manager for upgrading and refurbishing Azure severs in multiple Microsoft Data centersManaging the deployment of all the security and software upgrades for Data CenterCreated Intuitive design for dashboards using PowerBI to answer the business questions that typically surface from partner teams.Managing the analysis of Data Cent metrics (Latency, Jitters, heat dissipation, GPU etc.)Assists in business report generation to internal and external partners and drives progress against KPIs.Using OKR framework to set ambitious goals with measurable results, and then creating three to five key results to achieve those goals. The framework helps teams track progress, align towards the same objectives, and drive engagement.Wrote scripts that identify gaps in processes, giving the team the ability to solve issues with the identified root cause analysis.Recommended enhancements and modifications to optimize business intelligence processes.Assisted with coordinating supply chain operation, developing supply chain polices and improving the ERP tool.Maintain documentation for all business intelligence processesHelp Compute teams identify customer centric SLOs (Service Level Objectives) through discussions with the services key customers.Help Compute teams define two or more categories of customer centric SLOs, based on the guidance.Help Compute teams instrument Service Level Indicators (SLIs) using hot path (Geneva Metrics / MDM) with the required dimensions.Ensure Availability Zones are achieved for all our services (if possible).Work with the RDFE team to help further RDFE offboarding for all Compute servicesKholdi Associates: Project Manager/Release Manager Privet Consulting Aug 2014 Oct 2021Privet consultant: Working on various project such as developing websites, supporting multiple networks.Strong ability to identify and develop change strategies, establish cultural change, and monitor efficacy of changes, with training in organizational change management approaches.Program Manager: Managing multiple implementation and deployment of company-wide Operating System, Exchange servers on multiple domains, IIS, SAP and MS Office applications. Providing risk assessment processes for deployments and analysis and documentation for post deployment.Creating Billing System for multiple clientsManaging all companys billing and Invoice system as well as supply chain processes.Taking multiple classes and working on PMP certificationTechnical Manager Global Foundation Services (IDC/Microsoft) March 2014-Aug 2014. Redmond. WADeveloped new Process for Microsoft GFS(Global Foundation Services) Managing Deployment Problem managers and analyzing data from all the Data CentersDeveloped and managed release strategies, processes, procedures, andproduction delivery schedules for multiple software applications.Automating and improving data gathering process and Textanomy.Improving the Supply Chain process.Developing training document for onboarding new Property groupsManaging GFS SharePoint 2013 and TFS for projects, Bugs, Tasks, and other WITsHCL Technology Oct 2012- Jan 2014Technical Project Manager (HCL/ Lighthouse eDiscovery): Seattle, WA Nov 2013- Jun 28 2014Development of Privilege Smart ecommerce application for Lighthouse eDiscoveryManaging the offshore resources, writing the Fun Spec, creating the project schedule, communicating with Stockholder,Implemented and incorporated SCRUM principles (daily sprints, sprint review meetings, sprint retrospective meetings) for Privilege Smart project.Providing the weekly project status report to HCL and Lighthouse ManagementIn span of less than two months creating the Priv Smart Prototype application for Legal Conference on Feb 4th.Lead Project Manager/ Release Manager/ IPE (International Project Engineer) Microsoft, Redmond, WA (IXP/CSI) Content publishing May 2013-Oct 2013Transitioning the entire Microsoft (IXP/CSI) Content publishing Support, Protocol (content published to European Union), SE Testing and DBA to offshore team.Managing Localization project of all publishing content to 27 languages.Automating Processes for Source code dump, testing and localizationDeveloping BI dashboard for upper management.Project Manager (PMO): Managing the SOW, Hiring and Training and onboarding of the Team of Support Engineers, SDETs, Infrastructure Support and DBA.Providing the Weekly and monthly status reports to Microsoft stakeholders and upper managementManaging team of 14 SDET, Software Eng., DBA in India and US.Creating process documents for all communications between Microsoft and offshore team.Technical Project Manager (Microsoft/HCL) Microsoft Ads Problem/Service Management: Bellevue, Wa Nov 2012- April 2013Managing Microsoft Ads Service Management weekly and Monthly TFS reports for Bing and Yahoo and reporting all the monitoring activities(Availability/Latency) to Microsoft LeadershipProject Manager for Automation of all reporting from various monitors including Gomez, Keynote, Atlas and Microsoft Internal Monitors for reporting to Microsoft Leadership.Developing Microsoft Ads Problem/Service Management SharePoint 2013 site in and full deployment throughout the organizationAscentium Project Manager (Developing E-Commerce site for Microsoft Store). Redmond, WA Bellevue, WA August 2012-Oct 2012Developing an end-to-end e-Commerce site utilizing CSS3, HTML5 and JavaScript for Microsoft store for user interface, Payment system and inventory management. Managing SOW, Functional Spec, using agile to manage schedule, resources, budget, etc.Defining User Experience for Microsoft StoreDefining the BI parameters and designing the BI dashboard for overall decision on marketing and distribution of inventory throughout the globe.Using Agile Scrum methodology to for the Software Development Cycle.Managing the localization of Microsoft Store to multiple languages.Microsoft IPE (Information, Platform and Experience): Project Manager II, Release Manager: Redmond, WA Feb 2012 June 2012Design, support, and maintain MSIPE, IPE, SharePoint sites, Product Studio database, Team Stats pages, and overall permissions to our site, sub-sites, and documents.As part of Release Management team worked and as Scrum Master used Scrum to manage overall milestone schedule and make necessary preparations for the team so they can prepare for a milestone, track progress/status during a milestone, and review statistics about a milestone, spec reviews etcManaged migrations of multiple PS dBs to TFS, participated in designing the TFS WI templates and manage the training and onboarding of the IPE org from PS to TFS.Microsoft (WinSE) Redmond, WA: Project Manager/ Release Manger: Windows Sustain Engineering. Redmond, WA Aug 2010-April 2011Defining program schedule including milestone dates and manage progress schedule.Using Agile/ Scrum for development and release for Windows updates, emphasis on Windows security and privacy vulnerabilities and non-Security releases for all Windows OS.Working to secure Personally Identifiable Information (PII), Pseudonymous data, Personal and other data in Windows environment.Authoring the Technical and functional specifications for applications to be used as a tool in making decisions as to how the product, service and/or project will be implemented.Utilizing TFS on several projects as well as transitioning from Product Studio to TFS. Using TFS for bug management, farming data for iterations status reporting as well as communication with Dev/Test/Loc and build team.Using SharePoint to provide weekly/monthly status report to upper management and stakeholders, share documents, and managing the Web portal.Provide technical and analytical information and receive input and approval as required.Designed plans for Disaster Recovery utilizing Cloud for file recovery and BCM (Business Continuity Management) in case of catastrophic infrastructure failure to maintain the ability to publish all the updates without any interruption to the flow of information to users.Microsoft: International Project Engineer (IPE)/ LocalizationProject engineer for Office Business Intelligence, BCS, PPS and SPD. Redmond, WA Oct 2010- June 2011.Program Manager for Localization of Microsoft Business intelligence application.Setting up testing and repro environments, investigate and resolve localization issues by coordinating with Microsoft development and test team.Extensive utilization of TFS for reporting and bug managment.Monitoring active bugs assigned to IPEs and resolving the bugs in timely manner.Creating private builds prior to check in codes into SourceDepot.Attended bugs scrub meetings for informational and status update.Working with Microsoft Business Intelligence to design a new accounting applicationCoordinating projects with team members and delivering on time with highest quality.Execute/Update tasks based on project schedule.Kholdi Associates: Seattle, WA Aug08 Sep 2011Managing ConsultantProgram Manager: Managing multiple implementation and deployment of companywide Operating System, Exchange servers on multiple domains, IIS, SAP and MS Office applications. Providing risk assessment processes for pre deployment and analysis and documentation for post deployment.Creating Billing System for multiple clientsManaging all companys billing and Invoice systemUtilizing ASP.NET for dynamic web development,Microsoft Office SharePoint Server (MOSS 2007)Installation, configuration, upgrade, architecture, site template customization, Site definition customization, taxonomy, content management, collaboration, Workflow, custom web parts, reports, Business Data Catalog, Search, InfoPath Forms, master pages, content types, features, solutions, Excel Services, UI Branding.Using SQL to manage and utilize data for reporting and presentation to stakeholders.Microsoft Corporation (various contracts) Redmond, Wa May 05- July 08Program Manager II/ Release Manager:Windows Starter (Low-cost & Unlimited Potential Group) Dec 07- July 08Developing the spec and cost analysis for WinXP SP3 slipstream and Integrated Media release as well as managing the release of WinXP SP3 for Windows Starter Edition and developing the spec and cost analysis for Windows XP SP3 for Refurbish PCs. Program Manager for Geo-Block Web negation tool to monitor all the activation for emerging markets.Developing and executing multiple project (XPSP3, Geo-Block Web tool, OLPC) work plans and managing multiple projects in different stages with stakeholders across the globe.Aug06 Aug 07Program Manager: Windows Core Application Compatibility group.Managing all internal and external application incompatibility with Windows Vista, Longhorn Server during the development cycle. Developing the process for communication between Microsoft OS development team with Microsoft partners developers as well as internal applications developers at Microsoft. Managing all the bugs through Product Studio and TFS and transfer in between, coordinating all the bug triages, assigning bugs to (Dev/Test/Loc) and following up with the timeline for resolutions. Communicating all the bug resolutions through weekly and monthly reports to management. Establishing the metrics for number of bugs resolved for different groupsAug Dec 06Support Analyst/ Program Manager: MSN Live and Hotmail, Windows Live Desktop: Managing support analysis for all the MSN outsources support teams in India, Philippine, Costa Rica, and Brazil. Program Manager for Windows Family Safety OneCare program.May 05 May 06Program Manager: Windows Error Reporting (WER)Analyzing third party application crashes in Windows environment, determining where crashes occur, communicating and working with third party developers to come up with resolutions and responses for the crashes.Program Manager: Windows Application and CompatibilityManaging participation and enrolling software vendors in Windows Vista applications compatibility program. Responsibilities include vendor contract management and software license administration.AT&T Wireless/ Cingular Wireless Oct 04 May 05Internal IT Support Engineer: Managing an Enterprise level deployment of Windows and Win2003 Server, Office 2003 for over 65000 AT&T and Cingular Wireless employees and stores. I was part of the IT team who designed, tested and implemented a multi-level robust deployment of OS (WinXP SP3), Exchange Server and Office2003 suite with minimum interruption to the business operation.Supported all communication tools and C.A.R.S (Customer Application Retail Support). Supporting the Exchange server accounts, Active Directory as well as variety of Customer Care web applications (Axys, Siebel, Primus, Callidus, eRoom, Smart Reports, Business Objects, SAP, Etc.) as well as Office suite and hardware support. Remote troubleshooting via SMS and NetMeeting as well as supporting the VPN users and setting up and supporting Thin Clients (Citrix) and all the web applications.SAP Basis Consultant, Involved in day-to-day SAP Work. Involved in the SAP Installation on AIX and Sun Solaris Platform. Involved in applying the OSS Notes.Configure STMS for ABAP System Landscape.Performed SQL trace for performance issues.Applied Support Pack stacks to ABAP systems.Costco Ecommerce IT (contract) Mar Sept 04Internal IT Support Engineer: Managing internal support to Costco Ecommerce agents and supporting Ecommerce applications and web pages. Large scale Deployment of Win2003 severs as well as Office 20003. Coordinating with Costcos vendors to provide web access to their inventories.HMK Technical Consulting, Seattle, Washington, and Esfahan, Iran1999 to 2003Technical Consultant: Managing and recruiting new clients for the Computer Consulting firm. Managing several projects for verity of non-profit organizations in the United States and Iran. Key Iranian clients have included Yekan Information Technologies of Iran, Cyrus Computer Systems, and the Department of Interior (Initiating the conversion of departments computer systems from Mainframe to NT). US clients have included Wiltermood Engineering, Counterpoint, and various small businesses throughout the Puget Sound Region.Completely redesigned and built Yekan's network utilizing Win2003 Server and Windows/2000. Wrote and implemented all training materials and presented classes. Consulting Cyrus Computer Systems and its clients in selection of hardware, OS and desktop software selection. Consistently recognized for providing exceptional and personalized service resulting a very high rate of clients satisfaction.Microsoft Corporation (FTE)1989 1998System Engineer: Provided training and support to internal and external customers in Windows /NT. Created and presented training classes and programs. Played a key role in developing, testing, and implementing support policies and procedures. As Program Manager, co-authored in-house documents for troubleshooting Win95 for setup and networks, including LAN and Internet connectivity. Regularly resolved most difficult customer problems and issues, both online and by telephone.Support and Test Engineer: Desktop Applications MS Office suiteIntermec Corporation, Mountlake Terrace, WA, 1988 1989Quality Control EngineerWashington State University, Science Library, 1986 1988DBASE ProgrammerUniversity of Idaho, 1986 1988DBASE ProgrammerLANGUAGESBilingual |
