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Logistics CoordinatorPROFILEExperienced Logistics coordinator with20+ years of experience in dispatch andcustomer service. Driven, ambitious, anddedicated to managing operationalcoordination to best serve customerswhile maintaining the efficiency ofdispatching.CONTACTPHONE:PHONE NUMBER AVAILABLEEMAIL:EMAIL AVAILABLESOFT SKILLSCommunicationTime ManagementTeamworkCritical ThinkingForward ThinkingTroubleshootingAdaptabilityVersatilityHARD SKILLSMS Office SuiteCustomer ServiceData EntryFreight & Carrier DispatchHVAC DispatchPurchase OrdersManagement SystemInbound/Outbound ShipmentsFreight ForwardersHazardous MaterialsLogistics Operations & SupportSupply Chain PlanningBOLOrder ProcessingThird-Party LogisticsDistribution CentersFTLFreight RatesEDUCATIONHigh School DiplomaEXPERIENCECommercial HVAC Dispatch & Customer Service RepProctor & Graves Service, April 2019 September 2022Scheduled, coordinated, and dispatched 18-20 HVAC technicians and electricians.Maintained daily logs of work orders.Purchase Order issuance.Reception and customer service.Coordinated calls with Operations Manager and planned daily and future assignments.Residential & Commercial HVAC DispatchMaynard Select, October 2014 March 2018Dispatched for Residential and Commercial HVAC, including electrical and refrigeration.Coordinated service and contract calls.Manage job completion timing per contract standards.Contract management.Purchase Order issuance.Reception and customer service.Commissioned AgentTennessee Commercial Transportation, November 2004 September 2014Generated company revenue via sales for brokering truckload freights.Performed bookkeeping duties.Operational customer account management.Managed rate negotiations between customers and brokers for freight movement.V.P. of OperationsIntercon Systems, April 1991 October 2004Responsible for profit revenue generation.Supervised daily operations and managed the brokerage division.Managed and maintained client relations.Assisted with operational development and implementation.Managed negotiations for the most cost-effective rates.Managed operations and communications between carries and customers for freight movement.Maintained carrier data.Managed billing and invoicing.Assisted with the development and implementation of new operations for van and brokerage divisions. |