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| | Click here or scroll down to respond to this candidate07/2024 to CurrentArlington Heights, ILStreet Address /2023 to 05/2024Glendale Heights, ILStreet Address /2023 to 11/2023Glendale Heights, IL04/2020 to 04/2023Addison, ILMICHELLE BIONDOLILLOSummaryNewly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.SkillsVenipunctureData EntryInfection ControlSpecimen PreparationPatient CareSpecimen handlingSanitation and sterilizationPatient supportBlood collectionExperiencePhlebotomy InternVitalantAssisted physicians with various tasks such as drawing blood cultures or collecting tissue samples. Ensured compliance with safety protocols and infection control guidelines when performing blood draws.Adhered to OSHA requirements when disposing of biohazardous materials properly. Maintained accurate records of patient test results in accordance with laboratory policies and procedures.Handled difficult or challenging situations professionally while maintaining patient confidentiality. Conducted quality assurance tests on equipment used during blood draws to ensure accuracy of results.AssociateAldiOrganized backroom areas to maintain a clean and organized work environment. Trained new associates on store operations, policies, and procedures. Stocked shelves with merchandise and ensured product displays were neat and orderly. Helped customers locate items within the store using the inventory system. Performed cash register functions accurately and efficiently. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.Shift LeaderBurger KingVerified that cash drawers contained correct amounts of money during opening and closing shifts. Reviewed time sheets for accuracy before submitting them for payroll processing. Provided exceptional customer service and maintained a positive attitude throughout the shift. Monitored employee performance and provided feedback for improvement. Resolved customer complaints promptly and professionally. Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.Wait Staff MemberDave and BusterCleared dishes between courses and after guests finished dining. Checked back with customers during meals to ensure satisfaction with food and service. Melrose Park IL PHONE NUMBER AVAILABLE EMAIL AVAILABLEExpected in 08/2024River Grove, ILResolved customer complaints in a professional manner in order to maintain a positive atmosphere. Processed payments accurately using cash registers or point-of-sale systems. Followed all safety procedures when handling hot plates or sharp objects. Greeted and welcomed customers, providing them with menus. Answered questions about menu selections and made recommendations when requested. EducationCertificate of Completion: PhlebotomyTriton CollegePenn Foster High School - DiplomaTriton College - Phlebotomy CertificationCertificationsPending NHA Phlebotomy Certification |