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PHONE NUMBER AVAILABLEEMAIL AVAILABLEVODAFONE GHANASchedule controller (04/2019 - 03/2023)Plan and schedule the workload and activities for the engineers (surveys, fiber network project handover to vendors for execution, project supervision, and conduct preliminary acceptance test)Assign repair works to vendors, and ensure jobs are completed within SLATrack, and update the progress of work for instant feedback to stakeholdersGenerate and Share reports with stakeholdersVODAFONE GHANAFiber network Field Engineer (02/2016 04/2019)Carry out surveys, designs, and bill of quantity preparation for new fiber network buildCarryout project handovers to vendors and supervise project deployment E2E from the mobilization phase to project closureCarryout project acceptance test with stakeholders on newly deployed fiber infrastructure.Support our Managed Service Partners in OLT & GPON fiber outage restoration through effective coordination of vendors and resources (materials).Carryout audit on fiber infrastructure to identify vulnerable sections and support management with bill of quantities for permanent fix.VODAFONE GHANABroadband Network Engineer (01/2015-02/2016)Install, maintain, and repair customer broadband networkEnsure the telecommunications connection is functioning correctlyEnsure Network/Data records are updated on job completionCOZY KIDS (02/2013 - 02/2015)Warehouse Team LeadPlan and prioritize work assignments for the teamCoordinate and supervise activities of the warehouse teamEnsure compliance with proper warehouse procedures, and company policiesMonitor and ensure inventory accuracyEnsure compliance with health and safety regulationsAddress performance concerns through coachingVEHICLE TRACKING SYSTEM CONTROLLEREXPERT SECURITY LIMITED (05/2006 - 04/2006)Monitoring of the vehicle tracking system and generate reportsCommunicate any potential issues about customers trucks to stakeholdersFORWIN GHANA LIMITEDSalesperson (01/2003 -12/2005)Identify and understand customer needs to effectively sell productsPromote and sell products to prospective customersEstablish and maintain positive business and customer relationshipsProcess customer orders and arrange payment methodsProvide management with reports on customer needs, and competitive activitiesIPMC COLLEGE OF TECHNOLOGY, GHANA ( 2013)International Diploma in Computer StudiesIPMC COLLEGE OF TECHNOLOGY, GHANA (2014)Level 5 Diploma in Business Information TechnologyVodafone GhanaTrained Telecommunication Field Engineer (2015)Ghana-India Kofi Annan Centre of Excellence in ICT (2008)Cisco Certified Network Associate certification (CCNA)Intercom Programming & Manufacturing Co. (IPMC 2003)A+ Certification (Competency as a computer technician)ADVANCED IT SKILLS-Excellent presentation skills with strong control over the Microsoft office suitePERSONAL SKILLS:-Ability to handle multiple assignments under pressure and consistently meet tight deadlines.-A positive and proactive attitude to work with excellent problem-solving skills-High level of organization and dedication-Excellent communication/ interpersonal skills-Excellent team working skills-Excellent client/customer service skills-Speak English and FrenchWork ExperienceAcademic QualificationCertification/TrainingSkills |
