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Click here or scroll down to respond to this candidateCandidate's Name
Email: EMAIL AVAILABLEPhone Number: PHONE NUMBER AVAILABLEAddress: Woodbridge, VAPROFESSIONAL SUMMARYDetail-oriented team player with strongorganizational and problem-solving skillslooking for opportunities in the vast IT andCyber field to explore and gain experience inany aspect to be covered.SKILLSTeam CollaborationDetail-OrientedTroubleshootingMicrosoft OfficeComplex Problem-SolvingTicketingPFSenseWiresharkMetasploitableAzure DirectoryWindowsLinuxPyxisWORK HISTORYFort Belvoir Community HospitalTechnical Support9300 DeWitt Loop, Fort Belvoir, VA01/2023 8/2024Created and resolved tickets entered into the ticketing system to provide issue resolution.Answered incoming phone calls and addressedquestions in a timely manner and see if escalation was required.Troubleshoot computer system issues concerningprinters, accessing of files, and computer cabling to create an efficient workflow.Assemble new peripheral devices ordered tocomputer systems assuring proper connection anduse.INOVA HEALTH HOSPITAL SYSTEMSDeployment Technician3300 Gallows Rd, Falls Church, VA08/2024 CurrentSetting up workstations and other wall mountedcomputer stations in the departments located within the health systems accordingly to service roleTesting of each device that is newly added or replaced ensuring proper usage and workflow is underway,troubleshoot if problem occurrence is presentDeployment of software accordingly to peripheral product usage and users roleEstablishing printer, scanner, signature padconnections for clients to utilize dailyCLEARANCEActive public clearance 2023EDUCATIONAssociates Of Applied Science:Cyber SecurityNorthern Virginia Community College08/2021 03/2024Deans List4.0 GPABachelor of Applied Science:Cyber SecurityGeorge Mason University03/2024 12/2025CERTIFICATIONSSecurity+ CE |
