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Click here or scroll down to respond to this candidateJ.L NickersonAtlanta, GAProfile StatementA well-qualified Leader & Business Manager with versatile skills including change management,team supervision and development, report and document preparation, data management, workflowscheduling and planning, customer service, and project coordination and execution.My problem-solving skills are impactful and evident in designing and implementing improved workprocesses.Acknowledged for being an adaptable, self-directed professional who successfully communicates atall levels, empowering my ability to ignite change through influence.EducationBachelor of Science in Business Administration Minor: CommunicationsUniversity of West Florida Pensacola, FLAssociate in Applied Science Business Management Minor: MarketingPensacola Junior College, Pensacola, FLCertificationsHogan & L-Span CertificationIntegrative Holistic PractitionerCertified Life Coach & Business CoachSkills/QualificationsSupply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing,Managing Processes, Supervision, Developing Standards, Promoting Process Improvement,Inventory Control, Reporting Skills, Create and Conduct staff Meetings, Human ResourceExperience and Understanding, Payroll, Accounts Payable, Accounts Receivables, Spreadsheets,PowerPoint Presentations, and advanced in-office suites 2007-2022Core Competencies Organizational and planning skills Oral and written communication skills Data collection, analysis, and management Attention to detail Problem assessment Initiative Decision-making Adaptability teamwork Superior Customer ServiceWork ExperienceRussell Reynolds AssociatesOperations & Staffing Management Volunteer Management Partnered with Global L&S Leader to complete the Translation Project into Qualtrics as lead PM Partnered with Associate overseeing higher level role onboarding to improve the onboardingprocess and plan Identified problems with the Staffing Function and implemented new processes by partnering withall levels of colleagues involved with the process, staffed over 100 projects while learning how toimprove with every opportunity by seeking coaching from experienced colleagues. Created traction around the staffing function by reaching out for coaching and support on theprocess Attending and completing the Hogan and L-Span Certification Program currently certified Built a large network on all levels within the organization to learn the business and deliver resultsconducive to the organization and clients as a whole Designed and Implemented multiple components of the Development Function for internalresources including Two-Way Surveys, a Development Tracker, Resource Profiles, a RecognitionProgram, and a Tracking System for capacity. Supported Head of Operations & Head of Knowledge DepartmentsYounique FoundationJune 2018 - October 2020HR Administrator/Business Operations Manager Volunteer Management Booked meetings and scheduled events Planned travel and booked travel Philanthropy Human Resources Supported staff of 17 onsite and 7 departments remote Vendor Relationships Provided Entertainment for the beneficiaries of nonprofit Stakeholder in initiatives Created content for policies and procedures Prepared and submitted expense reports Supported Director of Finance & Administration/OperationsNorthwest Signs
July 2011- March 2018Project Lead Lead planning and implementation of projects, assist with design and pilot phase Facilitate the project mission, goals, tasks, and resource requirements to team members Resolve or assist in the resolution of conflicts within and between projects or functional areas Responsible for assembling the project staff; for their technical and functional development &performance Manage project budget and resource allocation Interact regularly with existing or potential clients to determine their needs and to develop plansfor improving products Work cross-functionally to solve problems and implement changesExecutive Administrative Assistant Maintains office services by organizing office operations and procedures; preparing payroll;controlling correspondence; designing filing systems; reviewing and approving supplyrequisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer,and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipmentprocurement. Designs and implements office policies by establishing standards and procedures; measuringresults against standards; and making necessary adjustments. Completes operational requirements by scheduling and assigning employees, and following up onwork results. Keeps management informed by reviewing and analyzing special reports; summarizinginformation; and identifying trends. monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewingprofessional publications; establishing personal networks; and participating in professionalsocieties. Contributes to team effort by accomplishing related results as needed. Maintains accounts payable and receivable as well as maintains petty cashNew View Model ManagementJune 2008 March 201Office Manager Manage, schedule, coordinate office functions, and activities for a nine-person sales office Monitor achievement of sales objectives and key performance indicators Review and track daily sales reports, control expenses, and prepare expense reports, assist withpreparation and tracking of annual budget Prepare monthly sales summaries and reports, liaise with finance, warehousing, distribution, andother departments Follow up on customer calls and complaints, Supervise and develop 2 sales support staff membersProject Assistant Assist in planning and implementation of projects, Support the team in taking on specific tasks to increase efficiency Compile internal and external customer communications Assist the project manager with staying on budget and completing projects by the requireddeadline Assisted in drafting project outlines and execution plans, also presented completed projects tomanagers |
