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Professional SummaryExperienceContactSkillsHi, I'm Marcus Henry.Professional Delivery Driver safely and efficiently maneuvers city streets in company-owned vehicle. Pushes and pulls pallet jacks, hand trucks and breakdowns to move products to and from vehicle. Professionally performs customer service responsibilities to enhance client experience. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.PHONE NUMBER AVAILABLEMarcusphilemon28@icloud.comBrandon, Ms 39042Safe drivingLocal routes understandingDelivery scheduledevelopmentPayment collectionCustomer serviceVehicle maintenancePreventive maintenanceServe customersSecure loadsDrive vehiclesPlan routesPrioritizationPublic speakingOrganizationProblem-solvingGROUND DELIVERY DRIVER Nov 2021 - CurrentFedex, Jackson, MsAddressed customer complaints and implemented resolutions to promote repeat business.Followed prescribed routes and time schedules to attain on-time delivery.Researched and traveled most direct route to deliver items on schedule.Led team in safety record for longest accident-free time span. Loaded and unloaded vehicle, delivered packages to customers' doors and collected payments upon delivery.Reviewed orders before delivery and confirmed completeness and proper invoicing.Tracked and maintained records for mileage, fuel usage and delivery instructions.Handled bagged products with care and delivered in good condition to customers' locations.Operated tractor-trailers on regional overnight routes. Maintained truck thoroughly and on schedule and arranged for required repairs.Transported materials to business hubs, retail customers and wholesale vendors.Loaded and unloaded vehicles and moved materials to appropriate locations.Verified contents of inventory loads against shipping papers. Drafted records of vehicle performance, cargo quantities and hours worked.Maintained inventory of tools and equipment to service vehicles and move packages.PICKUP AND DELIVERY DRIVER Dec 2018 - Nov 2021MMARCUSHENRYAAA Cooper Transportation, Morton, MsRemained on-call for emergency and unexpected delivery requests.Safely transported fragile goods such as consumer electronics and appliances, minimizing or eliminating transport breakage impact.Operated heavyweight, manual transmission transport vehicles, including attached lift gates and refrigeration units. Complied with carriage service appearance guidelines for personal attire and vehicle condition.Drove both tractor-trailer and straight trucks, complying with roadworthiness and weigh-in rules for each vehicle type. Collaborated with other team members to lift and transport heavy goods and unwieldy products.Transported goods within varied logistical scenarios, including lightweight courier services, heavy air freight ground transport,[Type], and more.Loaded and unloaded vehicle, delivered packages to customers' doors and collected payments upon delivery.Tracked and maintained records for mileage, fuel usage and delivery instructions.Conducted routine safety check on vehicles prior to use. Handled bagged products with care and delivered in good condition to customers' locations.Demonstrated reliability and punctuality to meet or exceed delivery deadlines and deliver goods on time to customers. MAINTENANCE TECHNICIAN May 2016 - Dec 2018SMS Staffing Solution, Canton, MsGenerated preventive maintenance schedules and work orders to address ongoing and unscheduled maintenance requests. Completed minor repairs and adjustments on facility-wide structures, equipment and systems.Arranged well-organized stock room, updated inventory and kept adequate supplies and equipment ready for assigned tasks. Handled high-volume task loads, prioritizing assigned work orders in alignment with critical needs.Implemented computerized maintenance management system to improve maintenance efficiency and reduce downtime. Identified and implemented energy-efficient technologies and practices to reduce energy consumption and lower operational costs.Kept accurate inventory of equipment and tools by type and model number for easy retrieval.Conducted root cause analysis on complex equipment failures to identify underlying issues and implement preventive measures. Followed work orders and specifications to determine required locations and nature of repairs.EducationGENERAL LABOR CONSTRUCTION WORKER Jun 2014 - May 2016 Professional Staffing Group, Jackson, MsInstalled and removed construction materials and equipment to clear pathways.Removed debris and waste from construction sites, promoting clean and safe working environment.Laid bricks to build structures and contribute to construction process.Prepared worksite and building areas with shoveling, ditch digging and grading.Loaded and unloaded construction materials for easy retrieval by crews.Operated hand and power tools to execute construction tasks and activities.Complied with safety protocols and guidelines to minimze accidents and injuries.Operated forklifts or skid-steer loaders to assist in material handling and transportation.Kept tools and equipment safe, organized and maintained. Read blueprints to mark construction sites and establish accurate alignment of structure.LOADER AND UNLOADER May 2012 - Jun 2014Majestic Metals Inc., Madison, MsDistributed finished load sheets to appropriate parties for reporting clarity and distribution compliance.Practiced standard inventory control and procedures, safeguarding company property and minimizing losses. Coordinated load sheets, pallet counts and departure times. Operated handheld inventory devices to support product tracking and reporting.Removed debris and empty pallets from docks after loading. Reported load security violations to management for accountability and safety.Loaded trucks in sequence based on delivery schedule and route to accomplish distribution goals and meet deadlines. Turned on single-and-dual-temperature trailer refrigerator units with correct timing to maximize product freshness and conserve energy.HIGH SCHOOL DIPLOMAMay 2011Thomastown Attendance Center, Thomastown, Ms