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Title Supply Chain Project Management
Target Location US-WA-Tacoma
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PROFESSIONAL SUMMARY:A progressive leader with 7 years of SAP Operational HR/Application, Material Maintenance, Supply Chain and Sales and distribution experience. Relationship building, teaming, communication, project planning and management, mentoring and problem solving are recognized strengths. Consistently demonstrates a high level of skill in leading, directing and delegating responsibilities and tasks to meet and achieve strategic initiatives in cross functional environments. Passionate about developing others, guiding them to promotion and expanding my leadership capabilities.Analyzing risks, issues and opportunitiesProgram and Project ManagementGathering and creating Business and Functional requirementsUser Acceptance Testing - Several projects completedAbility to work in fast paced dynamic environmentAbility to prioritize and deliver on multiple threads of workComputer operations, applications development and application support, IT securityUnderstanding of SDLCHelp Desk SupportEnterprise experienceIdentifying Process and procedures improvementRegulatory Sox complianceUser training and mentorship providedVendor management, integration, and strategic planningIdentifying customers and business needsInstituting solutions to attain objectivesApplication enhancementsAbility to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level.Change Management Process and Review board/ParticipatedExperience developing and executing project plansUse of Microsoft Office applications including expert proficiency in Word, Excel, Project and PowerPoint and experience with Visio and Access;Excellent leadership and people skills in order to effectively partner with and lead teams in completing actions supportive of program efforts. Must be able to effectively create and communicate presentations to senior and executive level management.Areas of ExpertiseLeadership Development and MentorshipStrategy Development, Planning and ImplementationExcellent Communication and Customer SupportTeam BuildingConflict ResolutionRoot Cause Corrective Actions, Process Improvements and Change Management Review BoardProject ManagementSupply Chain AnalysisAgile/Kanban Experience (Creating User stories for Sprints)Cross functional partnership buildingSKILLS/TOOLS:Agile Project Management Software Methodology( Sprint Releases, creating user stories, Kanban, speed to market), ASSET Management, JIRA, E-Learning Internal Application, Oracle HR, ACCESS, PeopleSoft 9.1, Change Management, CRM/Salesforces, Clarity Project Management Software, SharePoint, Windows 98, 2000, XP, Vista, Windows 7, Remedy/Help Desk ticketing support, MS Office Tools (Word, Excel, PowerPoint, Visio, Explorer), SAP R3 (MM, HR, SD, FI & GTS), SQL, NetMeeting, Tag Track/Inventory Management System, Recruitmax, TALEO, Applicant Tracking Systems, Lotus Notes, UAT Testing, SAP/GTS testing within Development stage.PROFESSIONAL EXPERIENCE:Boeing Corp
March 2022  Pres.Fabrication One BPS, FSCC, Change Mgmt. Business Operations ManagerManaged Business Operations team performing activities in multiple manufacturing Business Units.Developed and executed FSCC business plans and create One BPS standards for policies and procedures and develops organizational and technical strategies.Acquired resources, provides technical management of suppliers and leds process improvements.Developed and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.Provided oversight and approval of technical approaches, products and processes.Managed, developed and motivated employees.Boeing Corp
Nov. 2019March 2022Operations Manager - 777 Tool Construction/Tool OperationsManaged employees performing activities in multiple manufacturing disciplines.Developed and executes business plans, policies and procedures and develops organizational and technical strategies.Acquired resources, provides technical management of suppliers and leads process improvements.Developed and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.Provided oversight and approval of technical approaches, products and processes.Managed, develops and motivates employees.Boeing Corp
Sept. 2018Nov. 2019Sr. Systems Integrator 2CES, Advanced Manufacturing Equipment & ToolingLed activities and initiatives across the value stream and associated organizations to improve Tooling and Equipment performance and impact on the overall production system.Worked closely with both the Senior Manager and the Deputy Chief of Staff to understand and follow through on assignment objectives and deliverables to effectively implement strategies and plans.Managed projects: communicating performance, obstacles, achievements, and help needed; providing key data, analysis &informed opinion needed to help facilitate action at decision points.Integrated enterprise teams with multiple levels of leadership and non-leadership members to determine solutions for complex problems utilizing ingenuity and innovation.Utilized tools, training, and experience to develop work statement, project schedules, process improvements, resource allocation, risk and feasibility analysis that improve the overall AMET lifecycle.Developed and provided meaningful metrics, analytics, and data that drives action and improvement.Effectively inspired performance created and delivered presentations; facilitate recurring meetings and workshops.Boeing Corp - Warehousing System and Data Analyst, Raw Material Aggregation System (RMAS) SAP July 2017 Sept 2018Performed research and analysis on processes, applications, systems and data to identify functional requirements for application system designThe Raw Material Aggregation System (RMAS) SAP Project support software development life cycle tasks.Consulted with customers to clarify and refine requirements. Interprets and translates requirements into functional specificationsDeveloped and executed tests to validate system functionality against specificationsDeveloped and executed test plans and procedures to verify that the solution meets the requirements. Identifies and dispositions defects as requiredAssisted in the development and execution of implementation plansAnalyzed user issues and requests in assigned areas of responsibility by documenting, validating, researching potential solutions and dispositioning the service requests for resolutionInteracted frequently with inter-organizational personnel and external customersParticipated in the preparation and maintenance of documentation for assigned area of responsibilityBoeing Corp
Sept 2016July 2017Operational Command Center IT AnalystTier two support for Operational Command Center issues (System access request, Data Transports and system interfaces)Troubleshooted, identified and the tracking of SAP/Solman ticketing requests.Analyzed current SAP COE Operational Command Center processes, tools, systems, and made recommendations for development, improvement or simplification. Acts as a subject matter expert in cross functional teams to provide recommendations on new initiatives or projects.Provided user training for ITSM ticketing tool.Documented Operational Command Center business processes and identify improvements.Completed UAT testing (Basis admin roles)Gathered business requirements for system upgradesCompleted Process/System Process flow chartsDeveloped recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities.TekSystems, Inc. - SymetraApril 2016August 2016SR Business AnalystResponsible for all Electronic Order Entry platform enhancements. Collected business requirements and completed UAT testing.Met with Business partners on a regular basis to understand upcoming projects and enhancements.Worked with Business partners to understand their business processes and the systems impacted by the processes.Documented business process and works with the business to identify process improvements.Talent Burst, Inc.  Starbucks CorpOct. 2015  Feb. 2016.SAP HR Business Analyst IIIPoint of contact for all users on Kronos system issues or problems. Supporting Kronos email Inbox and ticketing processResponsible for all Kronos Applicant Tracking Systems enhancements. Collected business requirements and completing ALL Kronos ATS UAT testing.Completed Kronos system upgrades in the test environment and Production validation.Troubleshooted, identified and tracking Kronos software and hardware issues to ensure resolution and keep systems operational.Analyzed current Kronos processes, tools, system or database and making recommendations for development, improvement or simplification. Acts as a subject matter expert in cross functional teams to provide recommendations on new initiatives or projects.Documented Kronos business processes and worked with the business to identify process improvements.Developed recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities.Participates with IT developers in testing for system fixes, new releases and enhancements, changes and implementations, in order to ensure functionality and user acceptance. Maintains the integrity and the functionality of business unit systems by performing system and database maintenance.Provided Documents and communicated problem resolution.Conducts Kronos requirements sessions with the business, along with the requirements review sessions.Coordinated and facilitated UAT with the business and helps to create test cases Assists project team and team lead in strategic meetings and follow up with meeting notes.F5 Networks, Inc.Sept 2014  Oct. 2015Salesforce Business Analyst IIIMet with Business partners on a regular basis to understand upcoming projects and enhancements.Worked with Business partners to understand their business processes and the systems impacted by the processes.Documented business process and works with the business to identify process improvements.Met weekly with assigned business unites to discuss New It Project request and priorities.Managed the work request process for upcoming projectsWorked with the business to elicit and document business requirements and use cases necessary.Harvey Nash/T-MobileMay 2014  Aug. 2014Supply Chain Business AnalystReviewed, analyzed, and evaluated Supply Chain business systems and user needs. Documents requirements, defines scope and objectives, and tracking project activities within project timelines.Responsibilities Include:Gathering all Supply Chain project information: schedules, data requests, assignments, tasks, and project meetings.Provided support to master data creation and maintenance in SAPWorked with project team to understand and assist with tracking all work, task and project assignments.Worked with Project Manager, assist in developing a comprehensive workflow process for projectMonitored and modify project schedule as assignedMaintained document control, database management, tracked project activities and team communicationAssisted project team and team lead in strategic meetings and follow up with meeting notes.Scheduled projects follow up meetings as neededDeveloped and publishes communications to project shareholdersDeveloped and review project status and reportsNordstroms Corp. ITDec. 2012  May 2014Supply Chain Program Manager /Sr. Business AnalystLed SME (Subject Matter Expert) Completely understands the business and key external market drivers that have an impact on the businessWorked with Product Business owners to complete Book of Work log, prioritize project list of work to be completed for the year.Utilized Agile Project Management Software Methodology to deliver projects (Sprint releases every 3-4 weeks, participated in daily Kanban, created user stories and loaded them into JIRA)Fully understood all operations and processes including sourcing, logistics, manufacturing, bill and collect, WEB and internal order fulfillment.Completed knowledge of Project Management theory, concepts and principles (e.g. theory of constraints, critical path methodology, and project risk management. Determined and developed process improvement opportunitiesTrained, supported, and mentored business analysts on the teamNordstroms (contract/Volt Consulting)Sept. 2012 - December 2012Sr. Business AnalystResponsible for supporting the Oracle HR Production Payroll SystemsAnalyzed department initiatives for feasibility and implementation. Types of analysis included business, system, data, workflow, integration, feasibility, project prioritization, reports and process improvement.Worked with HR Systems including TALEO, Applicant Tracking, Performance Management, and BenefitsAim Consulting, Bellevue, WAApril 2012 - June 2012Sr. H.R. Business AnalystResponsible for supporting the current Recruiting application process and E-Learning application tool, documenting pain points and gathering business requirements for long term sustainable solutionThe Seattle Times, Seattle, WAFebruary 2011 - April 2012Sr. Business AnalystProvided information technology services to the customers of the departmental IT'sInformation technology services include analyzing business, system and data components, and defining requirements for system development, performing application development, providing customer support, testing systems and coordinating complex projects or tasksExhibited a mastery of existing systems, business functions and new technologiesUtilized Agile Methodology for project releasesT-Mobile, Bellevue, WAJuly 2010 - September 2010Sr. H.R. Business AnalystHeld responsibility for supporting the current New Employee Orientation process and E-Learning application tool, documenting pain points and gathering business requirements for long term sustainable solutionPartnered with the business to review, analyze and evaluate business systems and user needsStreamlined existing processes and worked with the business/customer to document as is processes and created "To Be processWal-Mart Corp, Bentonville, ARJanuary 2009 - March 2010SAP FI Operations/Development ManagerHeld responsibility for FLASH sales reporting and SAP/BI application development/supportManaged mainframe/COBAL, UNIX/C, SAP/ABAP AND .NET application development and supportDirected Essbase server development as well as delivery for Brazil and Chile integrationLed seven company associates and two contractorsParticipated in the Change Management review board and process improvement. Provided updated process training to users.Microsoft Corp, Redmond, WANovember 2007 - December 2008Program Manager, SAP Global Trade ServesHeld responsibility for systems solutions analysis, problem management and automation. Collaborated with trade compliance SMEs to drive compliance and trainingManaged SAP GTS functions - Denied-Party List screening program and associated vendorsWorked closely with solution delivery groups to perform gap analysis to ensure consistencybetween user requirements and implementationT-Mobile, Bellevue, WAAugust 2006 - July 2007SAP/HR, FI Application Business AnalystProvided Help Desk Support for SAP HR Payroll process issues and data analysis via Remedy ticketing systemProvided business process and system integration expertise to Supply Chain/Business operations business areaProcessed user requests for data transfer between SAP and additional applications by running interface programs, identifying and troubleshooting interface issuesServed as liaison between business operations and technical SAP groupParticipated in the daily Change Management Process review.EDUCATION/CERTIFICATIONS:1979-1986, Attended Santa Rosa Junior College, Santa Rosa, CAPROFESSIONAL DEVELOPMENT:2021 One Boeing Production Systems Training2014 PROGRAM --UNDERSTANDING PROJECT MANAGEMENT REGION2014 Introduction to Agile2013 Time Management2013, Conflict Resolution2009, LIT Management Emersion2009, SAP/ABAP Training Course2006, SAP HR050 Processes in HMN Training2004, SAP R/3 Online Learning December2003, Introduction to SQL: Sybase2002, Management Workshop for New Supervisors2002, Communicating With Diplomacy and Tact2002, the Four Roles of a Leader2001, Supervisory Skills for the New Manager2001, Total Time Management2000, How to Motivate, Manage and Lead a TeamEDUCATION/CERTIFICATIONS:Santa Rosa Junior College, Santa Rosa, CA 1979-1986 with emphasis in general studies.2017, SAP Warehouse Management Training2016, Enterprise Resource Planning Project ERPSim2009, SAP/ABAP Training Course2006, SAP HR050 Processes in HMN Training2004, SAP R/3 Online Learning DecemberCommunity Service:Volunteer Head Coach of youth girls basketball teams.Volunteered as Head Coach of youth Boys Football teams.Volunteered as Head Coach of youth Boys Little league Baseball teams.

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