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PHONE NUMBER AVAILABLEEMAIL AVAILABLEIntroductionAn enthusiastic, energetic, bilingual in Creole and English. Problem solving individual eager to demonstrates advanced skills set to support a wide range of responsibilities. Proven ability to build and maintain strong alliances while motivating teams and driving projects to successful completion.SkillsTime Management. Problem solving skills customer service. Team work organizational skills innovative thinking. Microsoft office-Word & Excel. Analytical Thinking Listening Skills.Excellent communication skills with a focus on customer service.EmploymentCVS Health Sept. 2017-2019Customer ServiceAdding InsuranceMulti-TaskingRerouting and transferring callsBaristaStarbucks inc, Orlando, FL 2015-2017Greeted customers as thy enter.Took orders while paying attention to details.Serve beverages and prepared food, such as cookies, pastries, and muffins.Checked if brewing equipment operates properly and report any maintenance need.Complied with health and safety regulations.Walgreens Customer Service Rep March 2011-2015Answer over 200 calls on daily basisRerouting and transferring callsResources PlanningSea World Water Park- 2009-2011 Park ServicesCulinaryCashierHostsEducation : Glades central High School. Diploma; 3.5 GPAValencia college 2018-2020