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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE: To obtain a position where I could further develop my interpersonal skills while using prior experience to enhance productivity in a workplace.
EDUCATION
Winston-Salem State UniversityBachelor of Arts in Mass Communication December 2018INTERNSHIPSBank of America Internship ProgramDigital Ambassador June 2018- July 2018 Served as Lobby Customer Engagement support by directly engaging with customers and promoting self service capabilities. Helped clients identify their life priorities and educated them on where to find additional information to increase their financial wellness or connect them with a center specialist to explore option details. Promoted Convenient Banking Options (ATM, Online, Mobile, and Teller Assist when applicable) to customers and assisted them with digital transactions.The Washington Center Internship Program
Stone Soup Films Development and Communications Intern May 2017- July 2017 Drafted and distributed 3 press releases, over 50 emails daily, and created 1 of the companies monthly e-newsletter and email campaign.
Crafted and implemented social media strategies and content which included content scheduling and brainstorming that resulted in viral viewership.
Conducted donor research that resulted in record number of involvement from potential donors.
Updated partner contact information and performed partner outreach.
Completed a featured article for Stone Soup Films blog.
Peer Forward previously known as College Summit
National Capital Region Intern June 2015 August 2015
Interviewed an alum of company and compiled information for an article published on the organizations website. Utilized telecommunications skills to keep high school students abreast of information and upcoming events.
Assisted high school students with furthering their academic careers while maintaining a responsible, professional working relationship.
PROFESSIONAL EXPERIENCEHousing and Residence Life, Winston-Salem State UniversityHead Resident Advisor August 2017- December 2018 Trained paraprofessionals for emergency and crisis response situations while enforcing University policy and ensured Resident Advisors follow suit. Served approximately 300 students on an on-call rotation and acted as a liaison between Student Staff members of professional staff.
Assisted in providing an experience through programing efforts that fostered a holistic-learning atmosphere for visitors and approximately 2,300 students.Office of Alumni Relations, Winston-Salem State University
Donation Associate January 2016 March 2016
Provided customer service in pursuit of donations from alumni of Winston-Salem State University for institutional advancement.Personal Development Accomplishments
Study Abroad in Kenya, Nairobi and Mombasa March 7-21, 2018 Conducted research on art and music in relation to the Kenyan community.
Explored the cultural differences between Americans and Kenyans. |