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Click here or scroll down to respond to this candidateDear Hiring Manager:It is with great interest that I am forwarding my resume for consideration as Payroll Supervisor within your organization. Combining my previous experience within business-centered environments with strong interpersonal and communication abilities, I am confident that you will quickly realize my ability to make major contributions to your organization. Therefore, I ask you to consider the following in addition to my enclosed resume: Possess a great work ethic and superb team skills. Excellent communication and interpersonal skills, takes initiative in managing client relationships and developing effective working relationships with clients. Ability to adapt quickly in new and changing business, social, and cultural environments. My record of employment demonstrates attributes that make me a valuable employee. In all of my employment positions, I have maintained an excellent record of being on time, prepared, and eager to take on new responsibilities.My resume is enclosed to provide you with details of my skills and accomplishments, but I am certain that a personal interview would more fully reveal my desire and ability to contribute to your organization. Thank you for your time and consideration, and do not hesitate to contact me if you have any questions. I look forward to speaking with you soon. Sincerely,Candidate's Name
Candidate's Name
2216 NW Juanita Pl, Cape Coral, FL 33993Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLE~ Customer Service & Business~SUMMARYExperienced and skilled General Manager with expertise in food and beverage operations, vendor relations, profit and loss management and guest services operations. Proven background in improving operational turnaround. Recognized as an efficient manager and team player who generates significant growth, effectively motivates personnel to provide superior customer service.Areas of expertise: Business Operations. Payroll Management Budgeting Analytical & critical thinking Problem Solving Sales & Marketing Forecasting Staff Training & Supervision Financial and Accounting Profit & Loss Statements & Assets Incentives Vendor Management Team Building Customer SatisfactionCORE COMPETENCIES Excellent long history in taking a business to the 'Next Level of Excellence"; A great success at"Turnaround Situations" which results to big revenues and profits Extensive experience in Management, Human Resource Training and Development, and Floor Management consistently assuming increased responsibilities Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels to achieve their maximum potential while attaining corporate objectives. Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers Proven success in leading teams and developing professional skills in others Create and maintain excellent relationships with clients and Colleagues Clearly assess problems and suggest viable solutions to benefit all involved parties Skilled in handling all facets of operational management including customer service, sales/marketing, and Data Entry Computer skills include - full training on Citrix Metaframe, PeopleSoft Lacrosse & Tyler, Microsoft Word, PowerPoint, Excel, Publisher and OutlookCAREER OVERVIEW:Best Buy - Fort Myers, Florida Front End Supervisor 2019 - 2021 Back Office Leader 2019 - 2019 SWAT Inventory Specialist 2018 - 2019 Customer Service Specialist 2017 - 2018 Merchandising Specialist 2016-2017 During my experience at this company I have learned many roles Learned Inventory shipping and receiving products Merchandise the store by setting planograms and setting the store up for success as well as recovering after holiday season to get back to normalKey Accomplishments: Helped lead my team to Achievers for Q4 2018 We were recently recognized for being Closest to the pin For our PI with a variance of $6.20 We achieved top store of December 17 I attained TOP GUN which is the best of the best Was trained to be the BOL backup while I was Customer Service Received an Award for Most Credit Card Apps in the store Received several employee of the month awards for customer service Received several employee of the month awards for operations Papa Johns Lehigh Acres, Florida General Manager 2010-2015 Managed all facets of Retail administration such as Sales, Marketing, and Forecasting, Budgeting, Training, Hiring, merchandising and Payroll management. Forecasted weekly and monthly production forecast Key Accomplishments: Increased sales year after year to stay on top as the highest grossing store in SWFL Achieved and attained the contracts for the majority of schools and churches in the area Affiliated Computer Services. Fort Myers, Florida EFT Specialist 2006 - 2010 Respond to telephone inquiries and complaints. Gather information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. Provides functional guidance assistance, and troubleshooting. Schedules work to ensures accurate coverage Monitors priority of calls and shifts escalated calls /emails to assure resolution. Prepares standard reports to track workload, response time and quality of input. Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. Responds to telephone payment inquiries. Ensures accuracy and completeness of data. Performs clerical tasks in the data entry function. Perform tasks to trace and track down payments Update vendor/customer informationKey Accomplishments: Helped Write procedures for Job title Organized and updated data spreadsheet Compliments from American Standard on spreadsheet Set up an appropriate turnaround time for issues Came up with a system to electronically file away new vendor forms, and vendor request for changes Publix Supermarkets. Fort Myers, Florida Deli Manager 2002-2006 Managed all facets of Retail administration such as Sales, Marketing, and Forecasting, Budgeting, Training, Hiring, merchandising and Payroll management. Forecasted weekly and monthly production forecast Established "Team Development" and "Strategic Revenue Practices" to reach goals as a TEAM Key Accomplishments: Achieved the highest profit in the district for my department in 2005 Was the youngest person to be promoted into a management position within the company Had the highest inventory and health department scores in the whole store Drove YTD sales to an all-time high Won over clients who would only give their business to me and my team Publix Supermarkets. Fort Myers, Florida Back Office Staff 1999-2002 Retail administration such as Sales, Marketing, and Forecasting, Budgeting, Training, Hiring, merchandising and Payroll management. Waiting on customers needs and requests, cashing checks, making money orders and Western Union. Returning items handling customer complaints and compliments. Balancing the office and cash on hand, dealing with returned checks and ordering office supplies Key Accomplishments: Learned to work together as a team Able to adapt to my surroundings, can hand things quickly and efficiently Attitude and ability to work with others in a fast paced environment Learned to see things from a customer's perspective Learned how to deal with the supply and demand theory Sonny's Barbeque. Fort Myers, Florida Cashier Manager 1999-2001 Retail administration such as Sales, Marketing, and Forecasting, Budgeting, Training, Hiring, merchandising and Payroll management. Waiting on customers Catering orders Balancing cash as well as ordering suppliesKey Accomplishments: Being able to adapt to my surroundings Ability to handle things quickly and efficiently Attitude and ability to work with others in a fast paced environment Learned how to win business of customers over and over again Learned to personalize sales and customize each one to fit the customer's needs/ wants PREVIOUS EMPLOYMENT Best Buy. Fort Myers, Florida 2016-2021 Papa Johns. Lehigh Acres, Florida 2011-2015 Affiliated Computer Services. Fort Myer, Florida 2006 - 2010 Publix Supermarkets. Fort Myers, Florida 2002 - 2006 Publix Supermarkets. Fort Myers, Florida 1999 - 2002 Sonny's Barbeque. Fort Myers, Florida 1999 2001 CERTIFICATIONS File Clerk Office Clerk Business Management Data EntryEDUCATION Lee Vo Tech Vocational. Cape Coral, FL Lee Vo Tech Vocational. Ft Myers FL North Fort Myers High School. North Fort Myers, FL COMPUTER SKILLS full training on Citrix Metaframe, PeopleSoft Lacrosse & Tyler, Microsoft Word, PowerPoint, Excel, Publisher and OutlookREFERENCES REFERENCES AVAILABLE UPON REQUEST |
