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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Willow StreetFairmont,Mn.Street Address
Cell:PHONE NUMBER AVAILABLEE-Mail: EMAIL AVAILABLEProfessional SummaryOBJECTIVE:Toobtain a positionwhereIcanutilizemyskillsandexperience intheretailmanagement field to contributetotheprofitability oftheorganization.SkillsExceptional interpersonalcommunicationExcellent time management skillsAdherencetohighcustomer servicestandardsEffective problem solverEffectiveworkflowmanagementSkilled trainerInventory controlWorkHistoryMay 2018toMay2020WalMart,Fairmont.MNSupport ManagerResponsible for providing qualityserviceforthestoreandcustomersProvide trainingtonewassociates .Workinpartnershipwiththemanagementteamonstrategic planningJune2017toNovember2017DollarGeneralWinnebago,MNAssistantStoreManagerCountedcashdrawersandmadebankdeposits.Managedstaff of 6salesassociates,managers.Assignedemployeestospecific dutiestobestmeettheneedsofthestore.Instructed staffonappropriatelyhandlingdifficultandcomplicatedsales.Examined merchandise to verify that it was correctly priced and displayed. Generated repeat business through exceptional customer service. May2013 to June 2017Juba's Supervalu Blue Earth, MNShift ManagerInvestigated and resolved customer inquiries and complaints in an empathetic manner. Cross-trained and backed up other customer service managers. Solved unresolved customer issues.Assumed ownership over team productivity and managed workflow to meet orexceed qualityservicegoals.Trained staff on operating procedures and company services. May2012 to April 2013Premiere Video Fairmont, MNAsst. ManagerEnsured customer satisfaction by inspiring and leading a knowledgeable and courteous staff.Unpack products received by store.Perfonn all opening and closing procedures.Maintaina professional and friendly environment with customers and staff. May2011 to July 2012WalMartFainnont, MinnesotaSales AssociateUnpack productsreceivedby store.Use barcode scanning equipment to recordincomingstock,verifypricingandmaintaincomputerized stockinventory.Assistindisplayofmerchandise.Backupcashierwhen needed.August 2009 to October 2009KiwikTrip Blue Earth, MinnesotaCo-WorkerGreetcustomersAuthorize gasolineMakecoffee for the coffee barstockshelvesRingupcustomers purchases.December 2009 to March2011Dollar Tree Albert Lea, MinnesotaAssistant ManagerAssist with all store functions including scheduling, ordering, freight processing and all day- to - daystore activities.Perform all opening and closing procedures.Protects and secures all company assets.Including store cash.Adheres to all policies and procedures including safety guidelines. Provide leadership and direction to associates as appropriate to include utilization of daily planner andIndex cards.Maintain a professional and friendly environment with customers and staff. Maintain sales floor to company standards.Assist with evaluations, recruiting, hiring, training, motivating and counseling associates. Processingofall required reports, documents and memos.July 2006 to December 2006Alaska Water Systems Anchorage, AlaskaCustomer Service ManagerGreet customers and discuss type, quality and quantity ofmerchandise or services sought forpurchase, rental or lease.Advise customers on use and careofmerchandise, and provide advice concerning specialized productsorservices.Estimateorquote prices, credit terms, trade-in allowances, warranties anddelivery dates.Prepare merchandise for purchase, rental or lease. Prepare sales, rental or leasing contracts and accept cash, checks, credit cardor automaticdebit payment.Assist in displayofmerchandise.Maintain sales records for inventory control.Operate computerized inventory record keeping and re-ordering systems. Mayconduct sales transactions through Internet-based electronic commerce. September 2004 to July 2006Assistant Operations ManagerValue Village, Anchorage, AlaskaManaging and directing the day-to-day functionsofthe sales floor.Monitoring the flowofcustomers and providing fast efficient service.Overseeing the maintenanceofthe sales floor, dressing rooms, rest rooms, entrance and- |
