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Candidate's Name
Book Keeper - Madison Community School DistrictFairview Heights, ILEMAIL AVAILABLEI have worked in the health field with the autistic. I also work as accounts payable and receivable inMadison School district. I am also experienced in customer service. WORK EXPERIENCEBook KeeperMadison Community School District - Madison, IL -2015-08 - PresentResolved Billing accounts, Accounts Receivable and Financial discrepancies and documentation, saving company lost revenue. Processed journal entries, online transfers and payments. Investigated and resolved collections and billing disputes with tact and efficiency, reducing outstanding accounts receivable by 90 % over1week - month .Processed bank reconciliations and financial reports to verify practice of proper due diligence. Handled cash and deposits using the proper accounting procedures and documentation. Researched and resolved collections and billing disputes with tact and efficiency. Community Health WorkerEaster Seals Midwest - St. Louis, MO -2012-12 - 2015-08Ensured that clients were given a high level of support and assistance and used active listening skills to better understand their concerns.Customer Service AssociateJCPenney - Fairview Heights, IL -2003-11 - 2009-04Performed in-depth research to answer more complex questions. Contributed to the growth of the business by ensuring that customers were satisfied with service and quality.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Recommended and helped customers select merchandise based on their needs.Stocked and rotated inventory regularly.Marked clearance products with updated price tags. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Took special orders in person and over the phone to generate $1000 or more of additional revenue.Kept the showroom clean and maintained neat, orderly product displays. EDUCATIONCertificationSouth Akien Technical College2000High School DiplomaLincoln Sr High School - East Saint Louis, IL1992educationSouth Western Illinois College - Belleville, ILSKILLSBOOKKEEPING, RECONCILIATION, ACCOUNT RECONCILIATION, AUDITING, WORD ADDITIONAL INFORMATIONSKILLSI AM SKILLED IN EXCELL, BOOKKEEPING,NOTE TAKING, HIRING, COMPUTERS,ACCOUNT RECONCILIATION, AUDITING,WORD