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Street Address E. Liberty StHamilton, NC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryOver 20 years of business experience in purchasing as a buyer, sourcing/inventory analyst, supply chain operations and vendor management analyst, material analyst, market research assistant andcustomer service agentCore CompetenciesInventory and data analystRelationship building and leadershipSupply Chain and order managementBuyer / SourcingRemote WorkEcommerceProject and change managementExcellent written and verbal skillsStrict attention to every detailPurchasingCareerUnilever Englewood Cliffs, NJ Feb 2023-Oct 2023Logistics Operations SpecialistResponsible for execution of the distribution requirements plan by creating Stock Transfer Orders to move inventory internal to the Unilever networkWorked cross functionally through SAP with the Supply Planning team to review the distribution plan, the Transportation and Warehousing teams to ensure adequate capacity to deploy and receive stock at seven sitesStrong attention to detail to prioritize the highest need items in the network to support expected customer service levelsTrained offsite warehouse personnel to use SAP with Unilever SOPEvaluated Key Performance Indicators of On Time deployment, Truckload Utilization, Accuracy of Stock Transfers, and delivering cost savingsAnalyzed data to drive to root cause for deviations, and implement continuous improvement activities that drive business improvements and remove non-value-added activitiesProcessed quotes to ensure objectives were met in inventory for each assigned warehouseDrove sales team to meet quotes to maximize on hand inventory and avoid obsolete itemsAccuflex Greenville, NC May 2022 Sep 2022Operations Analyst - ContractProvided quotes and estimates and managed workflow of plantManaged accurate status of SKU specifications and packaging componentsShipped multiple printed items to customersEfficiently reduced information flow by directing tasks internally and externallyDS Wordsmith Emerald Isle, NC Jan- 2014-Jun 2023Buyer / Editor Part TimeReview documents for content, standards of procedureProvide research and analysis of company projectsS&P DataCustomer Service Agent Cleveland, OH Mar-Sep 2021Remote work for Sprint/T-Mobile Retention team using Citrix, CST, GenesysAnswer calls, sales of phone plansCustomer service through audio headsetResolve customer issues using Ariba/ SAPAssisting customers with enquiriesUsing Ecommerce to sell and make payments towards phones and phone plansSummerwinds Indian Beach, NC May 2013 Sep 2018Services / Sports Complex AssistantManage and oversee the day-to-day operations of the complexPerformed customer service, purchasing and office managementInventory management, order managementDealing with ownersScheduling, tracking and processing ordersMerck Charlotte, NC Aug 2010 Feb 2011Buyer / Sourcing Analyst - ContractThrough SAP and Ariba responsible for sourcing Market Research and Plant and Maintenance products by streamlining vendor approvals and resolving issues within the PtP structure while implementing compliance of corporate policies and proceduresProduced Point of Sale reports of usage and stock requirements for warehousing and managementRequested quotes and negotiated with suppliers for best prices, terms and service agreement optionsOrder processing, order consolidation, order allocation management, customer communications and collaboration in order to provide Ecommerce solutionsIDG Charlotte, NC Feb 2004 Jun 2008Purchasing / Inventory and Data AnalystUsed INFOR software to analyze over 16,000 vendor records and 750,000 item records of material and data through multiple product lines in 10 United States and China warehouses resulting in minimal obsolete and excessive inventoryPoint of Sale contact of inventory reports to Marketing for promotional sales forecasts and recommendations of service level objectivesAnalysis of requested quotes from vendors and price proposals that aided in strategic development of sales through ERP/MRP analysisManaged the order life cycle of products from beginning to end insuring pricing accuracy, terms, lead times, pack requirements and inventory availabilityWorked with customer service, accounting and purchasing to analyze, evaluate and offer key service metrics for accuracyOrder management experience involved tracking orders and trouble shoot service level discrepanciesEducationHigh Point University, High Point, N.C.; BS - Business Administration and EconomicsSAP, Ariba, ERP, MRP, EZ Req, Legacy, UNIX, CITRIX, CST, ICARE, Java, INFOR, Genesys, Microsoft OFFICE (Word, Excel, PowerPoint), IBM 3090 and AS400. Computer programming experience in Basic, Focus and FORTRAN. Installation, testing and repair of computer hardware and software. |