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Title Customer Service Client Support
Target Location US-MI-Lansing
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Lansing, MISUMMARYSeasoned professional with 10 years of diverse experience, adept in maintaining high standards of cleanliness and client support. Skilled in fostering trusting relationships, providing in-home care, and managing retail environments. Seeking a Work from Home role to leverage strong organizational and customer service skills in a remote setting. WORK EXPERIENCECornerstone Caregiving Okemos, MIIn Home Caregiver Jun 2024 - Present Provide personalized care to enhance physical and emotional well-being of individuals, supporting activities of daily living and promoting independence. Establish strong, trusting relationships with clients and their families, creating a supportive and caring atmosphere. Prepare balanced, nutritious meals tailored to clients' dietary needs and manage light housekeeping to maintain a clean, safe living environment. Offer companionship and engage in activities that contribute to the clients' mental and emotional health, while facilitating effective communication with healthcare providers. Tru Solutions Commercial Painting Lansing, MICleaner Aug 2024 - Aug 2024 Maintained cleanliness and order in student apartments, ensuring living spaces were prepared for new occupants. Completed a short-term, intensive cleaning project to facilitate efficient apartment turnovers within a 15-day deadline.Hyatt Place Lansing, MIHousekeeping Feb 2024 - Apr 2024 Maintained high standards of cleanliness and hygiene in both occupied and vacant rooms, ensuring a comfortable and appealing environment for guests. Performed thorough cleaning and sanitation tasks throughout various hotel spaces, contributing to overall guest satisfaction and safety.OSL Retail Services Inc Lansing, MIMobile Expert Sep 2023 - Feb 2024 Identified customer needs to recommend appropriate mobile devices, accessories, and service plans, resulting in enhanced customer satisfaction. Facilitated the sales process for AT&T, Verizon, and T-Mobile products, ensuring a seamless and efficient customer experience.Rymco LLC, A Cricket Wireless Authorized Retailer Lansing, MI Store Manager Aug 2022 - Sep 2023 Elevated to Team Lead within an unprecedented two-week period, swiftly demonstrating leadership and sales proficiency. Advanced to Store Manager within three weeks, reflecting rapid adaptation and exceptional management capabilities.Blarney Castle Oil Company Lansing, MISales Associate - Retail Feb 2022 - May 2022 Drove sales to achieve monthly targets and ensured the availability of products through diligent inventory management. Executed price markdown strategies to optimize sales performance and customer satisfaction. Oversaw the creation and maintenance of merchandising displays to enhance product visibility and appeal. Radisson Hotel Lansing, MIHotel Housekeeping Jan 2020 - Apr 2022 Ensured cleanliness and hygiene by meticulously maintaining hallways and guest rooms, contributing to the hotel's reputation for high standards. Managed waste and linen efficiently, removing trash and dirty linen from rooms to maintain a welcoming and orderly environment for guests.Hollywood Casino Robinsonville, MSHotel Housekeeping Jun 2017 - Oct 2019 Ensured thorough cleaning and maintenance of both vacant and occupied rooms, adhering to rigorous standards of hygiene and guest satisfaction. Managed time effectively to meet the daily requirements for room readiness, maintaining consistent quality across all assignments.Genco Olive Branch, MSShipping/Receiving Clerk May 2015 - Sep 2017 Received incoming products efficiently, ensuring accurate inventory counts and seamless integration into warehouse systems. Maintained the integrity of the dock operations by effectively organizing received goods for storage or immediate dispatch.Isle of Capri Casino Lula, MSHotel Housekeeping Sep 2009 - Mar 2011 Maintained high standards of cleanliness and hygiene, ensuring all rooms met the hotel's rigorous quality expectations. Provided thorough cleaning services for both vacant and occupied guest accommodations, contributing to the overall guest satisfaction and positive experience. EDUCATIONUniversity of Phoenix-Online CampusCertification in Small Business and Entrepreneurship, Small Business and EntrepreneurshipPhoenix, AZAug 2024The American AcademyHigh School Diploma, High School EducationSalt Lake City, UTOct 2023CERTIFICATIONSDriver's LicenseFirst Aid CertificationSKILLSCash Handling  Store Management Experience  Retail Management  Merchandising  Sales Management  Planograms  Leadership  Management  Assistant Manager Experience  Inventory Control  Housekeeping (10+ Years)  Retail Sales  Security  Sales Management  Leadership  Cash Handling  Front Desk  Guest Relations  Store Management  Sales  Retail Sales  Cash Register  Planograms  Merchandising  Customer Service  Hospitality  Social Media Management  Manufacturing  Hotel Experience  Retail Management  Assistant Manager Experience Shipping & Receiving  Inventory Control  Guest Services  French  Property Management  Property Leasing  Fair Housing Regulations  Sales  Cash Register  Retail Sales

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