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Click here or scroll down to respond to this candidateCandidate's Name
Roseburg, OR Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDetailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Motivated Housekeeper with work experience in industrial cleaning services. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.Work ExperiencePharmaceutical Customer Service RepresentativeTTEC Services-Roseburg, OROctober 2023 to January 2024While working for TTEC I worked for a company inside TTEC called Blink Health. Working with Blink Health I took customer service phone calls from home to place orders for prescriptions or submit prescriptions to the pharmacy for doctors or nurses. I handle credit card information as well as customers and would desolate issues that came arise.Exceeded established service goals while leveraging customer service, sales and employee management best practices.Maintained detailed records of customer interactions, transactions and comments for future reference. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.Asked probing questions to determine service needs and accurately input information into electronic systems.Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas. Excelled in exceeding daily credit card application goals. Amber's RugratsMay 2017 to August 2023Maintained accurate records of attendance, immunizations and other relevant information for each child. Developed positive relationships with families through open communication regarding their child's progress.Minimized TV and mobile device time by engaging children with games and physical books. Tutored children in multiple school subjects to boost educational performance. Ensured compliance with licensing regulations governing childcare centers. Created safe environment for children by removing hazards and developing appropriate boundaries and rules.Instructed children in personal hygiene habits such as brushing teeth and washing hands. Monitored children's safety and well-being to prevent accidents and falls. Balanced schedules to promote optimal rest, play and educational periods. Responded appropriately to misbehavior or accidents in an effort to maintain order without resorting to physical punishment or verbal abuse.Cared for children of various ages and assisted with feeding, dressing and daily activities. EducationHigh School DiplomaRoosevelt High School - Portland, ORSeptember 2004 to June 2008Skills Report GenerationInbound and Outbound CallingAppointment SchedulingCall ManagementPaperwork ProcessingInformation SecurityComplaint ResolutionSchedulingConsultative SalesProduct SalesReading ComprehensionCall TriagingService UpsellingCustomer ServiceTyping 99 WPMActive ListeningIn-Store SupportComplaint HandlingProfessional Telephone DemeanorCritical ThinkingStore MaintenanceRetail Marketing Cleaning Experience Cash Handling Food Service Cashiering Sales Customer service Phone sells rep Outbound sales Customer support Communication skills Upselling Typing Childcare Retail sales Cold calling Tutoring Cash register Cleaning Janitorial experience Housekeeping (9 years) Computer skills Organizational skills Outside sales Account management Management HospitalityLinkshttps://bold.pro/my/Candidate's Name /334Certifications and LicensesFood Handler Certification |
