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Click here or scroll down to respond to this candidatePROFILEEDUCATION PROFESSIONAL EXPERIENCE5658 West Patterson - Chicago, IllinoisEMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
Pursuing professional experience at a reputable company that allows me to develop and improve my skills, expand my horizon, and where I can use all the things that I have honed in the past few years. I would be glad to obtain a new experience in the company that enhance my capabilities while I am still adjusting to the new work while maintaining the ethical values and thereby upholding contributing to the companys performance. Front Desk - Jackson, WY July - August 2024Manage the Itinerary of the guest that will arrive and those who already checked in.Answer calls regarding the reservation for the hotel or the restaurant.Answering in room guest calls to handle their inquiries, wants and needs.Checking the outgoing emails regarding reservation online if it went through with the HMS system or not.Handling the complain of the guest and welcoming then while doing the check in and check out and taking their payments. Server Assistant/Food Runner - Jackson, WY May - July 2024 I serve the guest the water once they are seated and refilling water glasses.Running the foods once out so it will not get cold before going to the guest table.Restocking Items such as Snacks, Drinks, Utensils, etc. as long as they are needed in the bartenders and the servers stations. I clear and clean the tables in order to reset it for the next guest. When there is nothing to do anymore, I do the side works. Server & Front Office - Makati, PH February - May 2023 We do not Interact with the guest personally since it is the back front desk. I mostly talk with the guest through calls and do essential operations for the hotel. We are also in charge of calling the other departments regarding the guest inquiries and concerns. We call the guest rooms for the wake-up calls and the checkout reminder and asking them if they would prefer to extend the time in order to put in the system.Bachelor of Science in Tourism Management2019 - July 2023Dean ListerPresident ListerLeague of Tourism Management Student (LTMS)MemberClass Public Information OfficerCum LaudeTourism Operation2017 - 2019With High HonorLeague of Tourism Management Student (LTMS)MemberExposition Event Organizer LeaderRusty Parrot Lodge and SpaFour Seasons Resort and Residences Jackson HoleCity Garden Grand HotelSTI CollegeSTI CollegeHigh School Diploma of 20172013 - 2017With HonorStudent Council MemberClass Public Information OfficerFernandez College of Arts & TechnologyPrimary2007 - 2013District Meet Sports MemberDivision Sports MemberDiliman Elementary SchoolCity Garden Grand HotelServer & Front Office - Makati, PH February - May 2023 I also transfer to the F&B Department as a server and I Greet the guest and give them water while assisting and explaining the menus to them while taking their orders, I communicate with the kitchen staff if there are problems and there needed to be paid attention to in the guest food. I also deliver their beverages, checking on the guest and communicating with them if there are any problem with the foods and beverages every now and then, I process their payments and clean the table to reset it for the next guest.I also sometimes become the host of the restaurant when we do not have enough hands, I greet the guest and bring them to the table assign for their pax while thinking about their references in seating areaJLO Hardware & Construction SupplyAssistant Cashier - San Rafael, PH May - August 2022 I help the cashier in handling money and cheque that the customer and the business partners gave to the company. I am responsible for putting the of number and the name that was gives the cash and cheque. I will also be the one passing all the information to the finance department. I am doing the checking for the purchase item that came and putting it on the list while organizing. I put all the items that needs to be purchase when we are almost out of stock.I also helps with other jobs once I have done mine. I most sell the items that we have when the other staff are going to have their break time or when there are waves of customer coming to the company.King & Knight Travel Tours and AdvertisingTravel Agent - Baliwag, PH November - December 2018 I mostly do some reservation for the hotels, travel flights, automobile rentals, and other services that was included in the package that the guest purchase.We create different packages every season or if there are discounts happening in the hotels, cruise, and airline so that we can gives discounts for customers that are looking for affordable but a good quality service.The agency have side business and I help handling that while accommodating the guest. I talk with the business partners and other people who would like to purchase in that business. QUALIFICATION :SPECIAL SKILLS ANDACTIVITIESLanguages: Tagalog, EnglishEnglish Test and Score (Berlitz, TOEFL,IELTS): 55/68 (Level 4)Leisure Activities: Dance, Anime,Kdrama, Wattpad, Novel, Baking,Basketball, VolleyballComputer Skills: Opera, HMS, OpenTable, Alice, Microsoft, AmadeusPersonal Skills: Guest Service,Adaptability, Time Management,Flexibility, Leadership, InterpersonalSkillsCountries Resided Besides Your BirthCountry: Jackson - WY, Chicago - IllinoisSEMINARStudents Perspectives: Challenges in theTourism and Hospitality Education Afterthe Pandemic May 2020The Future of Trade Expo and EventsMay 2020Tourism in Covid-2019 Crisis: Embracingthe New Normal April 2020Intramuros Learning Sessions:Intramuros and the Making of a NationApril 2020Macro Perspective Seminar November2019Risk Management November 2019FEASTOURISM Seminar October 2018SKYHIGH: The Work of a FlightAttendant September 2017REFERENCESAvailable upon request |
