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Candidate's Name
EMAIL AVAILABLEPort Saint Lucie, FloridaCERTIFICATIONSSalesforce Certified Administrator (ID: 4334465) Apr 2024 Salesforce Certified Associate (ID: 3647225) Sept 2023 PROFESSIONAL EXPERIENCESwiss Property Management July 2022- June 2023Property Management company that provides services for high-end clients Salesforce Administrator Implemented Salesforce configurations, including flows, validation rules, approval processes and custom objects, with a focus on optimizing processes for real estate and property management workflows. Proactively advised the business on how to use Salesforce to automate business processes. Met with clients for gathering requirements and to showcase sessions. Customized the user experience and managed profiles, permission sets, roles, Org Wide Defaults (OWD), etc. Worked on technical documentations such as solution designs and created Users Configuration Guides after implementations. Performed data imports, merging processes, and ensuring data quality standards compliance (Data Import Wizard, Data Loader, Salesforce Inspector) Followed Agile methodology with exercises such as Sprints, Daily Standup Meetings Redilco International Real Estate LLC Feb 2015  Mar 2020 International Real Estate Company that provides residential commercial servicesSalesforce Administrator and Office Manager Managed property related activities using a Redilco app - a custom Salesforce application. Exported properties data reports and created dashboards in Redilco app. Configured and maintained portal for Community users. Performed configuration and customization of the Salesforce.com platform using declarative tools such as Flows, Process Builders, Assignment Rules, etc. Supported the execution of testing, training, and documentation as needed. EDUCATIONSales Associate Pre-Licensing Course Feb 2015Gold Coast School of Real EstateMaster of Oriental Medicine Degree Jul 2013- Aug 2014 Acupuncture and Massage CollegeBachelor of Health Science Degree Sep 2011- Jun 2013 Acupuncture and Massage CollegeAssociate of Arts Degree Aug 2004- Jan 2007Miami-Dade CollegeOTHER US Citizen Bilingual: English and Spanish