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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEElyria, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a sincere, loyal and dedicated individual who has a great deal of ambition. I love to learn, and am always up for a challenge. While working efficiently on my own, I work well with others in a cooperative environment. Iam a leader. I enjoy interjecting my ideas to find solutions, as well as support other team members to maintain our objectives. I am seeking a position where I can develop, and excel while giving my best to my employer.Authorized to work in the US for any employerWork ExperienceMHT (Mental Health Technician)LORCI Prison - Grafton, OHApril 2023 to PresentI am a mental health information technician. I have been working for the company as a temporary employee since May and I input information into the computer to make electronic charts. I put transfer summaries, hot weather precautions, and med consents as well as make office charts, file, as well as organize for medical department.Caregiver/Personal AssistantComfort Keepers - Medina, OHAugust 2016 to April 2023Private Home health care,House management, companionship, housekeeping, transportation . Help with anything neededIndependent ContractorWoodlands of Eastland Assisted Living - Columbus, OH January 2013 to July 2013Private Duty Healthcare AidHouse Manager Personal CareLive with client 24/7Alzheimer s clientLife Insurance AgentSurace- Smith Agency - North Royalton, OHJanuary 2011 to June 2012Life Insurance PoliciesAccident Health Surace-Smith2012-2013State Farm Insurance 2014Property and CasualtyComponent TechnicianLifeShare Community Blood Services - Elyria, OHJuly 2006 to January 2010primarily responsible for the preparation of the whole blood components in accordance with standard operating procedures. In addition, the component technician will enter Components into CDIS-computer system, ensure the proper storage of components, and perform quality control and related documentation. This position will also be trained in distribution to include customer service, taking and preparingcustomer orders, packaging, storage, courier arrangements, product quality testing, labeling, and other duties as assigned.Account Advocate Customer ServiceMBNA - Beachwood, OHOctober 2003 to October 2005-Assist customers with billing disputesAdvise customers with Financial payment plans to fit their specific needs. Answer customer account, collect, and process credit payments, and credit line increases. Customer Service AssociateAMERITECH - Cleveland, OHJanuary 2002 to September 2003Customer Service Representative,Help customers add new products, questions from customers regarding billing issues. I was in the top 5 percent of customers service - Account Advocate representative in 5 States EducationSome college in Criminal JusticeLCCC - Elyria, OHJanuary 1993 to January 2014Accident Health Life Property in InsuranceOnline - RemoteJanuary 2012 to 2014Medical Assistant in Medical AssistantJoint Vocational School - Oberlin, OHJanuary 2005 to June 2006High school diploma or GEDElyria West High School - Elyria, OHSkills Insurance license, Medical Assist (10+ years) Insurance Verification (2 years) Personal Assistant Experience (2 years) Courier (3 years) Medical Billing (2 years) Medical Terminology (4 years) Patient observation (10+ years) Organizational skills (10+ years) Insurance Sales (2 years) Medical Coding (1 year) Anatomy Knowledge (2 years) Physiology Knowledge Transcription Microsoft Office (1 year) Customer service (10+ years) Schedule management (4 years) Data entry (4 years) Administrative experience (3 years) Call Center (2 years) Customer Care (10+ years) Customer Support (5 years) CSR (2 years) Office Management CPT Coding (2 years) Management (1 year) Medical Office Experience (1 year) Laboratory Experience (3 years) HIPAA (10+ years) Microsoft Outlook (4 years) ICD-10 (Less than 1 year) Patient Care (10+ years) Phone Etiquette (10+ years) Caregiving (10+ years) Occupational health Computer skills Accounts payable (1 year) Contracts (1 year) Data collection (3 years) Alzheimer's care (10+ years) Senior care (10+ years) Home care (10+ years) ADLs (10+ years) Nursing home experience (Less than 1 year) Hospice care (10+ years) Dementia care (10+ years) Special needs Direct support (10+ years) Cleaning (10+ years) Communication skills (10+ years) First aid Hoyer lift Vital Signs (2 years)AwardsEmployee of the MonthAugust 2021Certifications and LicensesMedical Administrative AssistantAugust 2006 to January 2010Accident Health Life Property and CasualtyInsurance Producer LicenseFirst Aid CertificationMedicare/Medicaid Insurance CertificationPresentRHITCPR CertificationDriver's LicenseOctober 2022 to October 2026Chauffeur's PermitCertified Notary PublicLife & Health Insurance LicenseAssessmentsAdministrative assistant/receptionist Proficient June 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientSales skills ProficientSeptember 2022Influencing and negotiating with customersFull results: ProficientCustomer service ProficientMay 2022Identifying and resolving common customer issuesFull results: ProficientMedical receptionist skills ProficientSeptember 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientWork style: Conscientiousness ProficientDecember 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientAttention to detail ProficientSeptember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientProtecting patient privacy ProficientOctober 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientWritten communication ProficientOctober 2022Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientCustomer focus & orientation ProficientMay 2022Responding to customer situations with sensitivity Full results: ProficientCall center customer service ProficientJanuary 2023Demonstrating customer service skills in a call center setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsTAPSOctober 2012 to PresentTragedy Assistance Program for SurvivorsIt is a organization that supports families of servicemen and women who have been killed serving in the military. |
