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Store Manager - Loves Travel Stops and Country StoresLafayette, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Indianapolis, INAuthorized to work in the US for any employerWork ExperienceGeneral ManagerLove's Travel Stops & Country Stores-Tipton, INDecember 2015 to Present Responsible for overall property profit and loss Weekly audits in Truck Care, Restaurant and Deli Conduct weekly inventory counts and ordering with Inventory Management Control Hold weekly meetings with Management team to discuss P&L, Safety, Productivity and determine new ways to drive sales. Perform yearly evaluations for store managers and associates Oversee the Maintenance and conditions of the property Delegate tasks and responsibilities to team members to help with appearance of store Maintain in stock levels by working with outside vendors Merchandise management Oversee & Implement employee schedules for all profit centers Responsible for team member training and development Store ManagerAldi-Plainfield, INDecember 2011 to November 2015Manager In Training 11/2010-12/2011 Responsible for tracking profit & loss Verify inventory levels are accurate Order according to sales needs & maintain sufficient instock Take appropriate markdowns to minimize loss Conduct monthly perishable inventory and bi monthly total store inventory Drive the financial performance of store by ensuring that sales and profit goals are achieved Implement plans to correct deficiencies Create facility's monthly budget & productivity goals Ensure daily budget goals were met Analyze economic trends and community needs for budget forecasting Ensure effective merchandise presentation Provide supervision and development opportunities for shift managers and other hourly associates in the facility Train, mentor and assign tasks and evaluate performance Provide recognition, and ensure diversity awareness Coach for improvement Write and deliver annual performance evaluations Handle customer concerns effectively by identifying needs quickly & gaining trust Resolve problems quickly and efficiently to ensure customer satisfaction Assistant ManagerWal-Mart-Lafayette, INDecember 2008 to November 2010Accountable for associate schedules, attendance and job performanceMentored & trained hourly associatesAssigned and followed up on daily notesWrote annual performance evaluationsEnsured backroom processes were executed effectively and efficientlyTracked inventory levels by conducting daily auditsHelped maintain sufficient instock levelsMerchandise ManagementVerified features and end caps were seasonally accurate in order to maximize sales Skills Retail Management (10+ years) Store Management Experience (10+ years) Employee Evaluation (10+ years) Management (10+ years) Merchandising (10+ years) Profit & Loss (10+ years) Process Improvement Inventory Control Operations ManagementCertifications and LicensesFood Handler CertificationJanuary 2020 to January 2025ServSafeAdditional InformationAreas of ExpertiseCustomer Service Management Retail Operations Management Customer Satisfaction Enhancement Sales Improvement Team Building & Training Order Fulfillment |