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Click here or scroll down to respond to this candidateCandidate's Name
Ruskin, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEncompass Health Rehabilitation HospitalUnit secretarySarasota,FlFebruary 2024-Present*Audit labs*scan/fax and file documents*admit and discharge patients in the system*get documents together for outside appointments, and 911 calls* Make doctors appointments and set up transportation*consult doctors*patient consents*answer phones/consulting other hospitals and labs Leasing agent/Assistant Property ManagerIntersolutionsTampa/ St. Petersburg FlJanuary 2023- Present*Overseeing supervision of the community and everyday operations including, personnel, leasing, recertification's, maintenance and financials*Ensure company policies and procedures, safety, fair housing and guidelines*Maintain accurate and organized records, auditing residents files to ensure accurate records*Generate letters, late notices and violations*Deal with residents complaints, concerns and request to ensure resident satisfaction*Assist with supervision of all business functions related to operations*Implement marketing strategies & systems put in place by the annual marketing plan*Experience with Onsite RealPage, word and excel*Apply Hud and Tax Credit policies and procedures for record keeping Customer Retention SpecialistSpectrum Charter CommunicationsAuburndale, FLOctober 2020 to December 2022Retain customerOffer better ratesTransfer residential servicesSchedule disconnect of serviceSchedule tech visitsSolve problems using discovery questions to fix the issue Product salesCustomer Service Representative (Call Center)WalmartAP Front door/cashier/health checkBrandon, FlJanuary 2020- February 2021Check receipts to make sure no items are storedProvides customer service by acknowledging the customer identifying customer needsassisting with purchasing decisions locating merchandise resolving customer issues and concernspromoting products and services; operating equipment, such as cash registers and related tools, to process customer purchasesTook employee temperature during Covid to make she employees were okay to work Memphis Light, Gas and Water - Memphis, TNMay 2014 to June 2020Answering high volume customer calls in a timely manner. Communicating with customers to ascertain concerns. Accessing customer information systems to research customer records and resolve issues. Assistant ManagerPerkins Family RestaurantMemphis, TNAugust 2007 to April 2015Setting staff schedule and assigning daily tasks.Supervising staff in the performance of assigned duties and tasks. Monitoring budget versus actual costs including payroll. Assessing and evaluating individual staff performance. Resolving customer complaints.Opening and closing of store.Clerical Unit SecretaryGermantown Family PracticeMemphis, TNMay 2012 to May 2014Greeting and directing patients/visitors to appropriate medical staff. Scheduling and confirming diagnostic, surgery and consultative appointments. Accurately maintaining patient records.Interviewing patients to complete case history, insurance billing and patient forms. EducationLicense in CosmetologyEmpire Beauty School - Memphis, TNDecember 2014Houston High schoolGermantown, TnHigh school diploma 2008 |
