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A dedicated CDCA, exceeding expectationswith consistency in performing job duties,accuracy and thoroughness in work. Adaptsto new processes and systems efficiently.Ability to make decisions under pressure,identifying and solving problems. Skilled indeveloping treatment plans, leadingrecovery-focused groups, and coordinatingaftercare for long-term sobriety.EducationContactDeer Park High SchoolCincinnati State Technical and CommunityGED 10/04/2010Cincinnati State Technical and Community College9/2016-2018, 7/2024-CurrentPhonePHONE NUMBER AVAILABLEAddress2299 Wyoming Avenue#30Cincinnati, Ohio 45214EmailEMAIL AVAILABLEAssociate of Arts (Standing Dean)Pursing Marketing ManagementOhio Chemical Dependency Professionals BoardChemical Dependency Counselor Assistant 2/13/2024ExperienceOhio Community Health Recovery CenterOperations Manager 8/14/2022- 10/19/2024Efficiency:Developed effective game plans and daily operational scheduling structures that have streamlinedprocesses, enhancing overall productivity.Implemented a second shift briefing meeting that ensured seamless communication and coordinationacross shifts.Client Care:Contributed to cultivating a client care culture grounded in accountability and consistent support.Implemented ACA blocking measures and supervised client interactions, reporting crucial updates tomanagement.Actively engaged in maintaining high standards of client supervision and reporting.Clinical:Facilitated both PHP and IOP groups, demonstrating a commitment to high-quality clinical support.Provided coverage for both group and casemanagement, participated in concern-personmeetings, and updated the team on clients andrelated concerns during morning clinical meetings. Lab:Participated in LabCorp training. Enhancing my ability to create lab orders, streamline processes, and hold clients accountable with urinalysis screening.Proficient in LabCorp LINK, with the ability to train others.Texas RoadhouseServer 3/2023-8/30/2023Provide legendary food service with great people skills, always keeping a positive and friendly manner. Presents ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude.Goodfellas Pizzeria 12/2022-7/23/2023CashierDelivered exciting experiences by creating memorable sized pizzas and food with an energetic and fun attitude in a fast- paced environment.Frische's Big Boy 12/2008-5/2017Drive-thru Shift LeadOperated the drive thru as a crew with a positive and energetic attitude to serve customers exactly what they asked for. Promoted to Shift leader after awarded the Top Associate Salesmen within all Frishes across the United States.ReferenceJohn R. Keuffer, lll, CDCA, CNE, CVAPHONE NUMBER AVAILABLEJames RhodesPHONE NUMBER AVAILABLECharles DayPHONE NUMBER AVAILABLE/pre>