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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEAmbitious self-starter eager to embrace new challenges and opportunities that will enhance and expand my ability to contribute to the organizations overall success and longevity. Proven ability to execute projects and tasks in an organized, efficient and timely manner. Successfully trained and mentored new joiners yielding positive and efficient performance results.PROFESSIONAL EXPERIENCEUnited Natural Foods Inc.Montgomery, NYWarehouse05/20-02/24Filled customer orders in a timely and accurate manner as a Repack SelectorCoordinated shipment pallets with completed orders as a Tote StackerTrained new hires as a Repack Selector and Tote StackerThe Gap (Seasonal Help)Fishkill, NYWarehouse11/19-01/20Packing department, fulfilled web orders in a timely and accurate mannerSecuritas Inc.White Plains, NYSecurity Officer09/17-11/19Provided customer service to visitors and authorized personnel (e.g. directions to the plant and inventory sites, ad hoc questions and phone calls)Security Officer for Cricket Valley Energy Center at the main gate, inventory warehouse and visitor center sites by limiting entry to the property and monitoring/recording entry and departure times of authorized personnel in accordance with established client protocolPerform hourly foot and vehicle patrol of client facilities as directed to identify/prevent unauthorized entry and ensure perimeter securityEscalate security issues to management for resolutionTrained new hiresSOLIXParsippany, NJAssociate Manager01/00-11/14Provided customer service to clients seeking reimbursement of Fixed Assets (e.g. Computer Systems, Software, Switches, and Routers) by initiating daily calls to explain how the program worked along with the application process and required documentation, making follow-up calls to provide clients with guidance on how to accurately complete the necessary documentation and provide assistance in the resolution of client inquiries.Approved/rejected funding reimbursement requests and prepared client files for closure and escalationProvided secondary review and funding signoff for cases handled by junior analystsPerformed periodic quality assurance reviews over closed client files to ensure file closure was in accordance with firm guidelines along with the Federal Communication Commission Rules and Telecom Act requirements and can withstand scrutiny from Internal AuditAssisted in the preparation of monthly metric packs (capturing volume of client applications received, applications approved vs rejected, aged client applications, month over month trends, actual vs budgeted reimbursement activity) for discussions with Senior ManagementTrained and mentored new employeesEnsured desk procedures were documented in an accurate and concise manner capturing all requirements mandated by the Federal Communication Commission Rules and Telecom Act and retained in a central locationEDUCATIONMount St Mary College, Newburgh, New YorkBachelor of Science in Accounting, GPA 3.3Member of Phi Theta Kappa National Honor SocietyUnited States Army, Anniston, AlabamaMilitary Police/Physical Security SchoolCERTIFICATIONUnited States Army, Military Police Corp.Security Officer Training Certification 1Security Officer Training Certification 2KEY STRENGTHSStrong Organizational and Interpersonal Communication Skills, Time Management, Dedicated Team Player, Reliable, Approachable. Proficient in Microsoft Office*References available upon request |