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EMAIL AVAILABLECareer OverviewHighly enthusiastic customer service professional with 10 years client interface experience. Personable and responsibleCashier with 6 years in retail and customer service. Solid team player with upbeat, positive attitude. Results-drivenCustomer Service Representative] with proven ability to establish rapport with clients. Dedicated Customer ServiceRepresentative motivated to maintain customer satisfaction and contribute to company success. Core StrengthsStrong organizational skills Large cash/check deposits expertActive listening skills Customer service expertSharp problem solverAdaptive team playerEnergetic work attitudeAccomplishmentsCustomer ServiceResearched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Customer InterfaceGreeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations, product, promotions and orders.Work ExperienceLobby Receptionist, 11/2013 11/2016G4S Solutions Warren, MISign in all visitors and check for valid identification for security verification. Provide a pic-patch and material declarationform if needed. Issue escorted visitors badge to all visitors and show to seating area to await for contact person.Quality Inspector, 08/2013 11/2013Stratosphere Quality Madison Hgts., MIInspect and sort parts for Chrysler. Greeter/Cashier, 06/2012 08/2013Home Depot Farmington Hills, MIGreet all customers as they enter the store. Direct customers to the department of choice. Cash out customers after shoppingis complete. Cashier, 11/2011 06/2012Macys Novi, MICash out customers after shopping is complete. Keep cash wrap neat, clean and organize.PackerStaff Line Redford, MIPacking, labeling, and stocking. Loan Servicing Representative, 07/2001 07/2010Lake Trust Credit Union Plymouth, MIProcess Title Applications and UCC Forms with the State of Michigan, Process Release of Liens, Aim Bridge Loans, ImageMortgage Files, Complete Letters of Guarantee. Respond to members request, complaints, and concerns. Educational Background1978 Northwestern High School Detroit, MI, USAHigh School Diploma Business |