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Click here or scroll down to respond to this candidateCandidate's Name
Joliet, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
Street Address White Birch Lane #209Joliet IL. 60435PHONE NUMBER AVAILABLECAREER OBJECTIVEHard-working professional with proven creative thinking, service, and teamwork skills. Aiming to leverage my abilities to successfully fill the Customer service role at your company. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals. PROFESSIONAL EXPERIENCE PACKAGE LOADER Fedex grounds, Romeoville, IL / Sep 2018 Sep 2020 Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly.Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to meet specifications.Remove finished packaged items from machine and separate rejected items. Stack finished packaged items, or wrap protective material around each item and pack the items in cartons or containers.CUSTOMER SERVICE REP Frys Electronics, Downers grove, IL / Mar 2016 Aug 2018 Greet customers as they come in, use problem solving skills to distinguish problems or faulty items, check receipts to ensure customers have the best experience, smile and help with any needs the customer needs.CUSTOMER SERVICE CASHIER THORNTON'S Joliet IL / Apr 2021 - Feb 2023 Greeting customers as they enter, ringing customers for their purchases, customer service helping with any questions they have, settling help over the phone, stocking up products, heating up food. AMAZON FULLFILLMENT CENTERJoliet: March 2023- June 2024Taking packages from the conveyor belt and having them scanned into the totes. Maneuvering a pallet jack, by bringing stacks of totes (with/without items inside) over to stations. Clearing jams on the conveyor belt.EDUCATION COLLEGE OF DUPAGE GPA: 3.6 Glen Ellyn, IL Completed coursework towards Associates in production Motion picture/production (Nov 2018)REFERENCESSTEPHEN CROTTY, MANAGER, FRYS (630) 415-6159 - Manager former MIKE REDD, MANAGER AT FEDEX 630-397-1407 - Manager current RENE HARRIS - GENERAL MANAGER at THORNTON'S - (815) 671-8954 YOLANDRA DAVENPORT - MANAGER at THORNTON'S - (815) 715-4012 ROSEMARY BLALOCK - GUEST SERVICE REP. - (815) 661-0042 Authorized to work in the US for any employerWork ExperienceAmazon Warehouse AssociateAmazon Warehouse-Joliet, ILMarch 2023 to June 2024Customer Service RepresentativeThorntons LLC-Joliet, ILApril 2021 to February 2023Handling the cash register, assist customers, stock shelves. Assisted customers with questions Processed customer transactionsFedEx Ground Package HandlerFrequently-Romeoville, ILSeptember 2018 to September 2020PROFESSIONAL EXPERIENCE PACKAGE LOADER Fedex grounds, Romeoville, IL / Sep. 2018 - Sep. 2020 Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly.Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to meet specifications.Remove finished packaged items from machine and separate rejected items. Stack finished packaged items, or wrap protective material around each item and pack the items in cartons or containers.CUSTOMER SERVICE REP FrysFry's Electronics-Downers Grove, ILMarch 2016 to September 2018Greet customers as they come in, use problem solving skills to distinguish problems or faulty items, check receipts to ensure customers have the best experience, smile and help with any needs the customer needs.EducationAssociates in production Motion picture in production COLLEGE OF DUPAGE - Glen Ellyn, ILNovember 2018Skills Picker Packer Unloading Warehousing Loading General Labor Video Editing English Customer service Adobe Premiere Phone etiquette Merchandising Time management Materials handling Heavy lifting RF scanner Pallet jack Kitchen experienceAssessmentsCustomer service CompletedFebruary 2023Identifying and resolving common customer issuesFull results: CompletedWarehouse safety ProficientFebruary 2023Using safe practices in a warehouse settingFull results: ProficientAttention to detail ProficientFebruary 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientFiling & organization CompletedNovember 2020Arranging and managing information or materials using a set of rules Full results: CompletedWarehouse safety ProficientJune 2024Using safe practices in a warehouse settingFull results: ProficientWork style: Reliability ProficientJune 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service CompletedJune 2024Responding to customer situations in a retail setting Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
