Candidate Information Title Front Desk Agent Target Location US-MI-Detroit Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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T H E R E S AM I T C H E L LPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address  9th,Ecorse, MI Street Address
PROFESSIONAL SUMMARYI have been with the Hilton Corporation for 16 years. I am very organized and haveknowledge of Microsoft programs.Service-oriented Front Desk Agent with 16 year background in customer service.Core competencies include Multi-tasking computer skills and clerical work as wellas excellent communication and time management skills. Handles tasks withaccuracy and efficiency.SKILLSCustomer and Personal Service ClericalService Orientation Computers and ElectronicsJudgment and Decision Making Critical ThinkingComplex Problem Solving Economics and AccountingCommunications and Media TelecommunicationsTroubleshootingEXPERIENCESenior Appraisal Management Specialist, Rocket Mortgage, Nov 2020 Current, Detroit, MichiganSet inspection dates and work with the appraisers on reports I read appraisal reportsWork on the VA portalMake phone callsI also send emailsMake sure the report is turned in on timeVA Status Coorinator, Amrock, Jul 2016 Nov 2020, Detroit, Michigan I had to make sure the appraiser has done the inspection and also received the report from appraiser when the report was complete.I had to work with the appraiser to get and inspection date set Front Desk Agent, Embassy Suites, Romulus, MiGreet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation.Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations.Perform bookkeeping activities, such as balancing accounts and conducting nightly TMaudits.Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.Compute bills, collect payments, and make change for guests. Record guest comments or complaints, referring customers to managers as necessary. Transmit and receive messages, using telephones or telephone switchboards. Date-stamp, sort, and rack incoming mail and messages. EDUCATIONHigh School DiplomaSouthwestern High School Detroit, Mi