| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Charlotte, NCSUMMARYSeasoned professional with 9 years of diverse experience, including customer interaction and problem resolution. Skilled in adapting to new technology, managing projects, and providing exceptional support. Seeking a Customer Service Rep role to leverage strong communication skills and a proven track record of effective service delivery. WORK EXPERIENCECaring At Heart Charlotte, NCHome Health Aid May 2023 - Aug 2024 Assisted clients with daily personal care tasks, ensuring dignity and maintaining hygiene through activities like bathing and dressing. Maintained household cleanliness and order by performing chores, including laundry, dishwashing, and vacuuming. Provided basic health-related services, including monitoring vital signs and assisting with prescribed exercises and medication administration.Charlotte Water Charlotte, NCWater Service Technician Aug 2021 - Jan 2023 Drove assigned vehicles to complete an average of 30 service orders per day, ensuring adherence to water usage regulations. Identified and resolved water service issues through comprehensive analysis, providing efficient solutions. Mastered new technology and software applications to enhance service delivery and operational efficiency. Managed project lifecycles, demonstrating leadership and employing time management skills to meet stringent deadlines.Manhole Inspector Mar 2019 - Aug 2021 Conducted acoustic testing on wastewater mains to assess system integrity and ensure public safety. Utilized electronic locator devices and GIS mapping to identify and access utility manholes for inspection and maintenance purposes. Recorded inspection findings into company software, managed truck inventory, and communicated effectively with dispatch regarding emergency situations.Fairyland Institute of Early LearningLead Teacher Nov 2016 - Jan 2019 Maintained a structured learning environment by establishing clear behavior standards and promoting positive reinforcement. Facilitated individual and group learning by applying play-based educational techniques to teach foundational concepts. Collaborated with educators and parents to assess and document students' academic, social, and emotional development, ensuring tailored educational strategies. Kelly Services Charlotte, NCAssembler/Team Lead Jan 2014 - Jan 2016 Managed inventory and material handling, achieving a 99% accuracy rate in order preparation and played a key role in loading operations for outbound shipments. Upheld quality assurance and safety standards in inventory management, while effectively reporting discrepancies to ensure product integrity. Fostered a collaborative environment as a Team Leader, overseeing daily operations and guiding a team of 6-12 members to meet production targets and maintain workflow efficiency. EDUCATIONCentral Piedmont Community CollegePursuing, Renewable EnergyCharlotte, NCYouth Build Charter High SchoolHigh School Diploma, YouthPhiladelphia, PAJun 2005SKILLSMicrosoft Office Suite (Word, Excel, PowerPoint) Data Entry Software Diagnosis and Troubleshooting & Repair Received Inbound & Outbound Calls Team Driven Child Development Classroom Management Customer Service and Assistance |
